Microsoft Azure vs. Zendesk Sunshine
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft Azure | Score8.5 out of 10 | N/A | Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters. | $29 per month |
 Zendesk Sunshine | Score7 out of 10 | N/A | Sunshine is the foundation beneath Zendesk that can be used by customers to build their own customer engagement solutions. Sunshine can be configured to meet the user's business needs using its available apps, tools, and pre-built capabilities that fits the user's own systems. Sunshine uses open standards and common languages, so it’s easier to create a support platform from a modified Zendesk, that may better suit the organization's specific needs. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | The free tier lets users have access to a variety of services free for 12 months with limited usage after making an Azure account. | — | ||||||||||||||
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| Infrastructure-as-a-Service (IaaS) |
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| Microsoft Azure | Zendesk Sunshine | |
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| Likelihood to Recommend | 8.8 | 9.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.4 | 9.0 |
| Availability | 6.8 | - |
| Support Rating | 8.1 | 10.0 |
| Implementation Rating | 8.0 | - |