TrustRadius

Cortana (discontinued) vs. Synthflow AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cortana (discontinued)
Score 7.5 out of 10
N/A
Microsoft's Cortana was a general purpose productivity assistant, that has been deprecated as a standalone product.N/A
Synthflow AI
Score 0.0 out of 10
N/A
Synthflow is a solution used to build AI voice agents that can be used to handle customer conversations, with the goal of delivering exceptional customer experiences 24/7 and capturing sales opportunities.
$29
per month
Pricing
Cortana (discontinued)Synthflow AI
Editions & Modules
No answers on this topic
Starter
$29
per month
Pro
$450
per month
Growth
$900
per month
Agency
$1400
per month
Enterprise
Custom
Offerings
Pricing Offerings
Cortana (discontinued)Synthflow AI
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discount available for annual pricing.
More Pricing Information
Community Pulse
Cortana (discontinued)Synthflow AI
Considered Both Products
Cortana (discontinued)
Verified User
Anonymous
Chose Cortana (discontinued)
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the …
Fernanda Ministerio | TrustRadius Reviewer
Fernanda Ministerio
Especialista de Desenvolvimento Industrial
Chose Cortana (discontinued)
- Lower acquisition cost (my institution has other contracts with Microsoft which lowers the global cost of many tools and technologies)
- More learning and study material available (which facilitates learning by teams
- More intuitive technology
Rich Mephan | TrustRadius Reviewer
Rich Mephan
Director of Research and Development
Chose Cortana (discontinued)
Have not evaluate any other similar products, we are a Microsoft Software house so it was a logical decision to use Cortana over other alternatives.
Synthflow AI

No answer on this topic

Best Alternatives
Cortana (discontinued)Synthflow AI
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.5 out of 10
Fin by Intercom
Fin by Intercom
Score 8.5 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cortana (discontinued)Synthflow AI
Likelihood to Recommend
7.1
(0 ratings)
-
(0 ratings)
User Testimonials
Cortana (discontinued)Synthflow AI
Likelihood to Recommend
As a provider of software applications to the legal market there is not a huge amount that the Cortana Intelligence suite can be utilised for though at the speed that new features are being added I suspect that will change very quickly. However the current functionality is clearly really well suited for e-commerce companies or vertical markets where process is very prescriptive and linear.
Rich Mephan | TrustRadius Reviewer
Rich Mephan
Director of Research and Development
Read full review
No answers on this topic
Pros
  • Ease of Integration for all AI services.
  • Reduced time for development.
  • A one stop for all AI related services.
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • The language understanding service can be a little overwhelming at first trying to understand the differnces between intents and entities
Rich Mephan | TrustRadius Reviewer
Rich Mephan
Director of Research and Development
Read full review
No answers on this topic
Alternatives Considered
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • We do not yet have measurements and impact indicators for the adoption of Azure IA. But I believe it will be of high impact in the years to come.
  • We can improve our analysis and optimize team time
  • We can improve our digitization
Fernanda Ministerio | TrustRadius Reviewer
Fernanda Ministerio
Especialista de Desenvolvimento Industrial
Read full review
No answers on this topic
ScreenShots