Cortana (discontinued) vs. U-Self Serve

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cortana (discontinued)
Score 7.6 out of 10
N/A
Microsoft's Cortana was a general purpose productivity assistant, that has been deprecated as a standalone product.N/A
U-Self Serve
Score 8.0 out of 10
N/A
Uniphore headquartered in Palo Alto offers Conversational Service Automation (CSA), which combines artificial intelligence, automation technology and machine learning in order to produce better conversations between call centers and customers. Backed by real-time customer analytics, akeira drives conversations for supporting sales and customer service functions across multiple industries. akeira is designed with a self-service interface and provides real time information, and boasts a human-like…N/A
Pricing
Cortana (discontinued)U-Self Serve
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cortana (discontinued)U-Self Serve
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cortana (discontinued)U-Self Serve
Best Alternatives
Cortana (discontinued)U-Self Serve
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.5 out of 10
Fin by Intercom
Fin by Intercom
Score 8.5 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cortana (discontinued)U-Self Serve
Likelihood to Recommend
7.1
(3 ratings)
-
(0 ratings)
User Testimonials
Cortana (discontinued)U-Self Serve
Likelihood to Recommend
Discontinued Products
It's easy for anyone who is expecting some simple AI problems like fetching the keywords, understanding the intent, language translation, etc. to be solved from an existing database and all they need is to connect to their APIs via a subscription model. But for complex use cases, there is still room for improvement like customization of underlying AI models for a specific use case like identifying some unique identifiers with respect to industry.
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Uniphore
No answers on this topic
Pros
Discontinued Products
  • Being hosted in Azure solves a massive hosting problem
  • The language understanding system has the ability to revolutionize many vertical markets
  • Integrating with Cortana Analytics was really simple due to easy to understand documentation
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Uniphore
No answers on this topic
Cons
Discontinued Products
  • More partnerships with colleges and schools to increase the workforce with technical knowledge (increase local workforce)
  • Have more online training and documentation in other languages
  • Have affordable prices for students
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Uniphore
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Alternatives Considered
Discontinued Products
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.
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Uniphore
No answers on this topic
Return on Investment
Discontinued Products
  • Difficult to ascertain the ROI as we are a software house who have developed a module in our application using Cortana. However for companies that use our software I would say the use of sentiment analysis in our application could free up at least 1 full time resource to be used elsewhere in their organisation.
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Uniphore
No answers on this topic
ScreenShots