Microsoft Dynamics 365 Customer Insights vs. Salesforce Data Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
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![]() Microsoft Dynamics 365 Customer Insights | Score8.3 out of 10 | N/A | Microsoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics. | $1,500 per month |
Salesforce Data Cloud | Score8.1 out of 10 | N/A | Salesforce Data Cloud (formerly Salesforce Genie) is a solution to put data to work for customers. It is deeply embedded in the Einstein 1 Platform, which means any external data lake or warehouse can now drive actions and workflows inside of the Salesforce CRM. | $108,000 per year per org |
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| Likelihood to Recommend | 8.8 | 7.1 |
| Usability | - | 8.0 |
