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Microsoft Dynamics 365 Customer Insights vs. Salesforce Data Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Customer Insights

    Score8.3 out of 10
    N/AMicrosoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics.

    $1,500

    per month

    Salesforce Data Cloud

    Score8.1 out of 10
    N/ASalesforce Data Cloud (formerly Salesforce Genie) is a solution to put data to work for customers. It is deeply embedded in the Einstein 1 Platform, which means any external data lake or warehouse can now drive actions and workflows inside of the Salesforce CRM.

    $108,000

    per year per org

    Pricing
    Microsoft Dynamics 365 Customer InsightsSalesforce Data Cloud
    Editions & Modules
    Dynamics 365 Customer Insights
    from $1,500
    per tenant, per month (includes 100,000 profiles)
    Data Cloud for Marketing
    $108000
    per year per org
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Customer InsightsSalesforce Data Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Microsoft Dynamics 365 Customer InsightsSalesforce Data Cloud
    Data Source Connection
    Comparison of Data Source Connection features of Microsoft Dynamics 365 Customer Insights and Salesforce Data Cloud
    Feature
    Microsoft Dynamics 365 Customer Insights
    -
    Ratings
    Salesforce Data Cloud
    5.5
    2 Ratings
    Connect to traditional data sources00 Ratings6.02 Ratings
    Connecto to Big Data and NoSQL00 Ratings5.01 Ratings
    Data Transformations
    Comparison of Data Transformations features of Microsoft Dynamics 365 Customer Insights and Salesforce Data Cloud
    Feature
    Microsoft Dynamics 365 Customer Insights
    -
    Ratings
    Salesforce Data Cloud
    6.0
    2 Ratings
    Simple transformations00 Ratings6.02 Ratings
    Complex transformations00 Ratings6.02 Ratings
    Data Modeling
    Comparison of Data Modeling features of Microsoft Dynamics 365 Customer Insights and Salesforce Data Cloud
    Feature
    Microsoft Dynamics 365 Customer Insights
    -
    Ratings
    Salesforce Data Cloud
    7.2
    2 Ratings
    Data model creation00 Ratings7.02 Ratings
    Metadata management00 Ratings9.01 Ratings
    Business rules and workflow00 Ratings6.52 Ratings
    Collaboration00 Ratings6.52 Ratings
    Testing and debugging00 Ratings7.02 Ratings
    Data Governance
    Comparison of Data Governance features of Microsoft Dynamics 365 Customer Insights and Salesforce Data Cloud
    Feature
    Microsoft Dynamics 365 Customer Insights
    -
    Ratings
    Salesforce Data Cloud
    6.5
    2 Ratings
    Integration with data quality tools00 Ratings7.02 Ratings
    Integration with MDM tools00 Ratings6.02 Ratings
    User Ratings
    Microsoft Dynamics 365 Customer InsightsSalesforce Data Cloud
    Likelihood to Recommend
    8.8
    (3 ratings)
    7.1
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (3 ratings)