Microsoft Dynamics 365 Field Service (FieldOne) vs. Salesforce Field Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft Dynamics 365 Field Service (FieldOne) | Score10 out of 10 | N/A | Microsoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM). | $20 per month per user |
 Salesforce Field Service | Score8.5 out of 10 | N/A | Field Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce. | $600 per year per user |
| Microsoft Dynamics 365 Field Service (FieldOne) | Salesforce Field Service | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing. | — | ||||||||||||||
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| Microsoft Dynamics 365 Field Service (FieldOne) | Salesforce Field Service | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.7 |
| Likelihood to Renew | - | 8.5 |
| Support Rating | - | 7.0 |
| Online Training | - | 7.3 |