Microsoft Entra External ID vs. OCI Identity and Access Management

It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.

We are using this for our resident facing applications. Areas they need to improve is building in more of the OIG functionality into their cloud service. This hinders us for managing identities that require multi-value attributes.

Incentivized

• One of the things that Microsoft Entra External ID does really well is creating user logins, accounts and profile. It is very easy to create them, manage them and delete them. It is fast and reliant.
• Limit access or authorization feature. We can allow different levels of authorization and access. So that not all the employees would have access to all the data. Only some relaible employees would have access and power to change anything.
• Mutli factor authentication feature is also a really good feature to secure data. Even overseas vendors need MFS to login which gives double protection to our data.

Incentivized

• OIM was working for us for several years, but we had a lot of custom code we had to write to use it effectively.
• OIA was able to help us perform role and access reviews periodically, in a scheduled fashion.
• The product had an OK user interface.

Incentivized

• Troubleshooting diagnostic logs effectively requires VS Code
• Group and role management requires additional effort
• The programming model (XML) could use some developer experience love

Incentivized

• Auto switch to DR (Very key and not yet been experienced or implemented well)
• Ability to connect with other legacy systems
• Mobile friendly

Incentivized

I find it easy to use. The usability is great. Every department uses it for different purposes. Everyone access information relevant to them. Since we've started to use this we have seen less security incidents.

Incentivized

If users are trained properly, they can fully utilize the solution. We have only contacted customer care 2-3 times in the last 3 years. Once everything got set up according to DJSIR regulations that's it, Oracle Identity Cloud Service works flawlessly. We are currently managing 3 IDCS stripes for different teams and the ease of management is very noticeable.

Incentivized

The support for Oracle Identity Cloud Service is generally good. Nevertheless, it can take some time to get a response from the support team which creates initial frustration, and the customer will have to wait till the SR gets assigned to a support person.

Incentivized

The best selling points for Azure Active Directory B2C that stand out from the competition are:

• Pricing, both at small and very large scale (and in between), is hard to beat
• The seamless integration with Azure should make Azure Active Directory B2C the first choice of CIAM platform for anyone building on Azure
• Full compatibility with Azure AD's audit log format means Azure Active Directory B2C can be easily integrated into your SIEM tooling

Incentivized

Oracle IDCS is a true enterprise-level cloud solution to our organization's needs. Everything is so intuitive that is much easy to follow and learn. The Oracle support and documentation feature is excellent and makes our work easy to do. I see a bright future for this product and continue to see improvements in the product.

Incentivized

• Having monthly active users billing was cost-effective.
• Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.

Incentivized

• Oracle Identity Management is a great product, catering to the business needs.
• Not all features of the OIM suite are applicable to all companies, thus having an impact on ROI.
• Overall it is a great product that handles a large company's identity management requirements like a pro.

Incentivized