Microsoft Power Automate vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Power Automate
Score 8.3 out of 10
N/A
Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.
$15
per month per user
Zapier
Score 9.1 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
Microsoft Power AutomateZapier
Editions & Modules
Power Automate Premium
$15
per month per user
Power Automate Process
$150
per month per bot
Hosted RPA add-on
$215
per month per bot
Process Mining add-on
$5,000
per month per tenant
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
Microsoft Power AutomateZapier
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Community Pulse
Microsoft Power AutomateZapier
Considered Both Products
Microsoft Power Automate
Chose Microsoft Power Automate
In our experience, Microsoft Power Automate fails with throttling and became unusable to meet our client deadlines. Nintex did not experience throttling issues for us.
Chose Microsoft Power Automate
Power Automate don't require additional license like Nintex. Also, plenty of connectors in Power Automate connect external systems and applications.
Chose Microsoft Power Automate
We preferred PowerAutomate due to its integration and security within the M365 suite which our business was already using.
Chose Microsoft Power Automate
Firstly, it came with organizational license, so it was available to everyone, for some of the automations that we're not able to do so when we took license for other tools it was more difficult and tedious to do hence, we had to shift back to Microsoft Power Automate. License …
Chose Microsoft Power Automate
Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well.

The custom …
Chose Microsoft Power Automate
The Microsoft Power Automate have the browser based access which doesn't require any tool installation separately. Whereas for the Uipath, many dependencies are needed for the flows. We need to purchase the separate License for the UiPath but in case of the Power Automate, it …
Chose Microsoft Power Automate
I have only used Microsoft Power Automate as our organization is using microsoft ecosystem and i can access its features easily. With new features it is sufficient enough for my use as if now. I would recommend it for those who are in microsoft ecosystem to use it is capable …
Chose Microsoft Power Automate
I have many years of experience with Nintex applications and it stands up very well against Microsoft Power Automate. I hope Microsoft Power Automate can become the better workflow application. With the Integrated AI builder and continuous updates I expect they can become the …
Chose Microsoft Power Automate
We migrated from Flow. They only other we have used is Sharepoint workflows and Power Automate is miles ahead of that.
Chose Microsoft Power Automate
easy to use, easy to adopt
Chose Microsoft Power Automate
earlier we have used UiPath Automation Platform .Later we have used Microsoft Power Automate for below reasons
1.Accessibility
2.Microsoft Integration
Chose Microsoft Power Automate
  1. Power Automate beats UiPath basically from a costing perspective. I prefer Power Automate over UiPath because of its different costing segments that make it way cheaper than UiPath.
  2. SmartSheet provides a number of functions when it comes to dealing with and showcasing tabular …
Chose Microsoft Power Automate
User Interface and Ease of Use, Integration Capabilities, Bot Development, Cognitive Services and AI Integration, Scalability, Pricing, Community and Support. The most thing that Power Automate stands out from others is the Pricing models as it is way more cheap than Automation …
Chose Microsoft Power Automate
UIPath allows for automation of saving email attachments but the time required to create this automation is a great deal longer than Microsoft Power Automate.
Chose Microsoft Power Automate
Microsoft Power Automate is a Low-Code,No-Code approach making it easy for a beginner to learn and understand. The integration with microsoft ecosystem is an advantage. The cost is less when compared to uipath. There are pre built templates available and the AI integration is …
Chose Microsoft Power Automate
Microsoft Power Automate is the platform we can say very user friendly You need not to know the coding and programme you just need to enter the flow you wanted and you are set . You no need lengthy program and eventually no time is required. Very productive tool we are using …
Chose Microsoft Power Automate
Power Automate is a no-code/low-code solution tailored for workflow automation, data integration, and AI integration, making it an excellent choice for Microsoft-centric organizations.
OutSystems, on the other hand, is a comprehensive application development platform, offering …
Chose Microsoft Power Automate
Power Automate is very well integrated with Microsoft office 365 suit, Teams channel and SharePoint online. The workflow UI is very user-friendly and the users from non-technical background can easily understand the tool and start automating any simple and complex workflows. …
Chose Microsoft Power Automate
Power Automate is much more powerful than IFTTT or Zapier, and the cost is included in our current license. IFTTT is sometimes too simple in their API capabilities, and Zapier charges per process which means the high frequency tasks that we most want to automate quickly get …
Chose Microsoft Power Automate
Both have their use cases. Nintex Automation Cloud allows external users to submit forms, which Microsoft PowerAutomate or PowerApps doesn't allow. (Power Pages is very costly)
Chose Microsoft Power Automate
The only other similar product I have used is Excel with advanced formular and macros, PA is by far more superior and easier for the laymen
Zapier
Chose Zapier
No other solutions i experienced in our Automation workflow with current organization.
Chose Zapier
Power Automate is great if you live exclusively in the Microsoft Dataverse. However, we have lots of apps that aren't fully represented - that's where Zapier shines. It has such great reach to so many other apps. Zapier is my go-to automation solution.
Chose Zapier
Zapier is excellent when working with those tools because even though they have automation capabilities, they lack a lot of connection with different apps.
Chose Zapier
We selected Zapier because of its reputation. That was a mistake. There are many other platforms that do the same job for considerably less money.
Chose Zapier
I personally chose it for the wide variety of integrations it has. I can connect to any app I need to use. Also, they are always adding new ones. The ease of use is an important factor for me and its simple and fast interface. For the use that I give it, it seems to me that the …
Chose Zapier
Zapier is pretty much easier to use unlike other paid CRM tools available in the market. Its intuitive user interface and free trial make it easier to switch to it. Its free plan of 100 tasks per month also helps small businesses who can't afford to buy high-price tools.
Chose Zapier
In case of IFTTT at the very begining you could use any of them to solve the same problem but with the time IFTTT became more hardware automation and Zapier more software services automation so eventually I end up moving 100% to Zapier and I still think IFTTT has its own use …
Chose Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working …
Chose Zapier
Similar--free and paid accounts, both suitable for small businesses and sole proprietors. Similar apps also allow you to set up workflows so when a specific action is taken, a followup action is then taken. Works wonderfully and really helps save time on a day-to-day basis. It …
Chose Zapier
Zapier fills in for some of the features that are missing from Google Forms. Using them both is the best option for us.
Chose Zapier
Zapier is the best option for users with no coding experience, it has a very simple and welcoming interface that leads you directly to your goal. Also, there are useful articles and forums that help you navigate through the system. Also, there is great customer service in case …
Chose Zapier
I’ve used the free version of Hootsuite. I think this program is a more robust program once you pay for its features. Zapier is still better as a free version. So if you are looking to round out your digital presence with little investment go with Zapier. If you’re trying to …
Chose Zapier
  • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
  • Zapier has more functions for each software they connect
  • Zapier has their own services that are very useful
Chose Zapier
Zapier seemed better positioned to do what we need to do from a business perspective. I may be wrong but IFTTT seemed more personal/home use.
Chose Zapier
There is not really any other product out there that compares to Zapier. It is one of the best products for automation and it can be used with ease.
Chose Zapier
I am currently using Zapier and it became for us a must have tool that make us win a lot of time .
Chose Zapier
We started out very quickly with Zapier, and it worked very well for us an organization, and have simply scaled on that specific platform. While we have used and tested some others, we decided at the end to stay with Zapier due to the extent of adoption across the …
Chose Zapier
Zapier is by far the best of any services like that I've seen. I really do recommend it to every small business I know!
Chose Zapier
IFTTT is much more open and extensible but doesn't come with nearly the amount of pre-baked integrations and pre-built workflows that Zapier does. When we first used Zapier years ago, IFTTT was more of a hobbyist/tinkerer platform and not primarily aimed at the enterprise …
TrustRadius Insights
Microsoft Power AutomateZapier
Highlights

TrustRadius
Research Team Insight
Published

Both Microsoft Power Automate and Zapier excel in automating business workflows across various software applications, but they are often adopted by different user demographics and for slightly varying purposes. Users of Microsoft Power Automate have highlighted its seamless integration within the Microsoft ecosystem, which significantly enhances productivity for organizations heavily invested in Microsoft products like SharePoint, Outlook, and Teams. This makes it particularly useful in corporate environments where workflows are primarily centered around Microsoft applications. In contrast, Zapier is often preferred in environments where there is a need to connect a broader range of apps outside the Microsoft suite. It is lauded for its ability to link over 3,000 apps, making it incredibly versatile for startups and smaller companies that utilize a diverse array of cloud services.

Zapier users have emphasized the ease of creating Zaps, workflows that link multiple applications to automate tasks without needing technical know-how. This accessibility has made Zapier particularly popular among non-technical users in marketing, sales, and operational roles who require automation across various applications like Google Sheets, Slack, and Mailchimp. On the other hand, users of Microsoft Power Automate often point out the advantage of deep integration with AI Builder and Power BI, tools that provide advanced data handling and analytics capabilities. This makes Microsoft Power Automate a more attractive solution for users who need robust analytics and data transformation capabilities alongside automation.

While both platforms offer robust automation capabilities, the choice between Zapier and Microsoft Power Automate often comes down to the specific needs of the business in terms of which applications they use most and the level of complexity required in their automation workflows. Users who require straightforward, cross-app integration tend to prefer Zapier for its simplicity and wide app compatibility. Conversely, those embedded in the Microsoft environment with a need for advanced data operations are more likely to lean towards Microsoft Power Automate.

Features
Microsoft Power AutomateZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Microsoft Power Automate
-
Ratings
Zapier
8.6
Ratings
7% above category average
Pre-built connectors00 Ratings9.20 Ratings
Connector modification00 Ratings7.90 Ratings
Support for real-time and batch integration00 Ratings8.30 Ratings
Data quality services00 Ratings8.70 Ratings
Data security features00 Ratings9.20 Ratings
Monitoring console00 Ratings8.20 Ratings
Best Alternatives
Microsoft Power AutomateZapier
Small Businesses
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Score 9.0 out of 10
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Score 8.9 out of 10
Medium-sized Companies
CMW Platform
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Score 8.9 out of 10
IBM App Connect
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Score 9.5 out of 10
Enterprises
CMW Platform
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Score 8.9 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Power AutomateZapier
Likelihood to Recommend
7.8
(0 ratings)
9.3
(0 ratings)
Likelihood to Renew
9.3
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
7.9
(0 ratings)
1.0
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
8.9
(0 ratings)
-
(0 ratings)
Implementation Rating
7.6
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.5
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Microsoft Power AutomateZapier
Likelihood to Recommend
We replaced all the classic SharePoint and Nintex-based workflows with Power Automate. This saved extra licensing costs and getaways from managing legacy workflows. Power Automate Designer is very user-friendly and requires no additional learning curve. We also use it to replace RPA solutions created with other platforms using the Power Automate Desktop application.
Read full review
If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
Read full review
Pros
  • Sending confirmation email to clients and user once the flow is triggered.
  • Fetching or Dumping files from one location to another if the flow is triggered.
  • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
  • Power Automate also be used to convert any file format to a specific file format and save it to the required location
Read full review
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
Read full review
Cons
  • No activity disable feature in the workflow, this would have saved lot of time
  • Allow turn off feature to not trigger any pending runs in the queue or add new feature to just run pending runs when the workflow is turned off
  • Allow easy copy and paste activities from UI
Read full review
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
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Likelihood to Renew
Power Automate is a great product that has a vast array of options on how to use it. Your imagination is the only hurdle with using Power Automate as there is no limit to what can be done with the system. It has brought a lot of value to our business through the use of custom systems, connectors, and streamlining processes.
Read full review
Zapier is now very much an integral part of our business and we could not operate without it!
Read full review
Usability
For most tasks WinAutomation is great and easy to use. You just set up tasks on a step by step basis and you can even tell the program what to do when there is an error (such as continue with job). Sometimes with complicated web extraction jobs it would be good to be able to easily extract data from the web page source.
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The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
Read full review
Support Rating
both Community support and Microsoft official support typically respond to (and resolve) reported issues in a VERY expedient manner, usually going above and beyond for education and bugfixing. I have been thoroughly impressed with the level of support I had been provided in the past.
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Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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In-Person Training
after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
Read full review
No answers on this topic
Online Training
although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
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No answers on this topic
Implementation Rating
I had to migrate from Robocorp to Power Automate. The automation was using API and sharepoint. So it was better to use Power Automate instead of Robocorp so we did the migration. in some areas the migration was easy but creating flows and making it smaller codes was difficult. Debugging the code was tough so we took lots of time.
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No answers on this topic
Alternatives Considered
Power Automate can do many things that most platforms can't do as a 'citizen-developer' with no access to coding tools and deployment. It allows you to develop and deploy low/no-cost automation flows quickly. The blocks in Powert Automate do the API work for you, where you only need to connect the key data points and actions taken.
Read full review
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
Read full review
Return on Investment
  • Automating emails for finance and payroll has not only saved hours of work for those departments but lowers the risk of human error.
  • Creating workflows and approvals for our goals and bonus system has saved everyone in the organization hours of manual work and MATH!
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  • It has saved me the money in hiring an administrative assistant
  • It also saved me the time it took to do these tasks
  • It also allowed me to automate things that increased my lead generation
  • It also allowed me to automate several processes
Read full review
ScreenShots

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)