Microsoft Power Automate vs. Zapier

Microsoft Power Automate

245 Reviews and Ratings

Zapier

770 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Microsoft Power Automate	Score8.3 out of 10	N/A	Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.	$15 per month per user
Zapier	Score9.1 out of 10	N/A	The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.	$29.99 per month 750 tasks per month

Pricing

Microsoft Power Automate

Zapier

Power Automate Premium: $15
per month per user
Power Automate Process: $150
per month per bot
Hosted RPA add-on: $215
per month per bot
Process Mining add-on: $5,000
per month per tenant

Starter: $29.99
per month 750 tasks per month
Professional: $73.50
per month 2k tasks per month
Team: $103.50
per month 2k tasks per month
Company: Contact Sales

Pricing Offerings
Microsoft Power Automate	Zapier
Free Trial
Yes	No
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

—

33% discount for annual pricing.

Community Pulse
Key User Insights
	Microsoft Power Automate	Zapier
Considered Both Products	Microsoft Verified User Chose Microsoft Power Automate Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well. The custom … Incentivized Helpful? Verified User Chose Microsoft Power Automate Power Automate is much more powerful than IFTTT or Zapier, and the cost is included in our current license. IFTTT is sometimes too simple in their API capabilities, and Zapier charges per process which means the high frequency tasks that we most want to automate quickly get … Incentivized Helpful? Verified User Chose Microsoft Power Automate We thought of Zapier on the other hand, but what made us to chose Flow is mainly its seamless connectivity with Microsoft products and all the existing relationship what we had with Microsoft. Incentivized Helpful? Verified User Chose Microsoft Power Automate We preferred PowerAutomate due to its integration and security within the M365 suite which our business was already using. Incentivized Helpful? Sandro Silva IT Consultant in Customer Service at dormakaba (Computer Software, 51-200 employees) Chose Microsoft Power Automate The tools competing with Microsoft flow have interesting features, but they fail when you need to use resources located internally in the company, such as databases and network file repositories, in your flow, in addition, the security, permissions, and authentication part is … Incentivized Helpful? Boris Skylar Vice President, Application Systems in Information Technology at Penn Treaty Network America (Insurance, 51-200 employees) Chose Microsoft Power Automate Microsoft Flow is pretty powerful, and it integrates with other applications into its automation. However, Microsoft Flow does have limitations with integrating into a web browser. Microsoft Flow is targeted towards business users, not so much the social media side of things. … Incentivized Helpful? Matthew Smith Estimator and Project Manager in Corporate at Century Exteriors Inc. (Construction, 11-50 employees) Chose Microsoft Power Automate Microsoft Flow is more powerful, and it integrates some of these programs into its automation. However, Microsoft Flow does have limitations with integrating into a web browser or website format. Microsoft Flow is targeted towards business users, not so much the social media … Incentivized Helpful?	Zapier Verified User Chose Zapier Power Automate is great if you live exclusively in the Microsoft Dataverse. However, we have lots of apps that aren't fully represented - that's where Zapier shines. It has such great reach to so many other apps. Zapier is my go-to automation solution. Incentivized Helpful? Matthew Smith Head Of School in Corporate at GREATER HOULTON CHRISTIAN ACADEMY (Education Management, 11-50 employees) Chose Zapier I’ve used the free version of Hootsuite. I think this program is a more robust program once you pay for its features. Zapier is still better as a free version. So if you are looking to round out your digital presence with little investment go with Zapier. If you’re trying to … Incentivized Helpful? Matthew Gehrman Agency Principal in Sales at CityScape Insurance (Insurance, 1-10 employees) Chose Zapier Microsoft Flow and Automate IO were both alternatives we looked into but fell short of our requirements. From a pricing and ease of use standpoint Automate IO definitely fit the bill but didn't integrate with Salesmate so that was a bust. As for Microsoft Flow it's also an … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

TrustRadius Insights
	Microsoft Power Automate	Zapier
Highlights	Research Team Insight Published July 10, 2024 Both Microsoft Power Automate and Zapier excel in automating business workflows across various software applications, but they are often adopted by different user demographics and for slightly varying purposes. Users of Microsoft Power Automate have highlighted its seamless integration within the Microsoft ecosystem, which significantly enhances productivity for organizations heavily invested in Microsoft products like SharePoint, Outlook, and Teams. This makes it particularly useful in corporate environments where workflows are primarily centered around Microsoft applications. In contrast, Zapier is often preferred in environments where there is a need to connect a broader range of apps outside the Microsoft suite. It is lauded for its ability to link over 3,000 apps, making it incredibly versatile for startups and smaller companies that utilize a diverse array of cloud services. Zapier users have emphasized the ease of creating Zaps, workflows that link multiple applications to automate tasks without needing technical know-how. This accessibility has made Zapier particularly popular among non-technical users in marketing, sales, and operational roles who require automation across various applications like Google Sheets, Slack, and Mailchimp. On the other hand, users of Microsoft Power Automate often point out the advantage of deep integration with AI Builder and Power BI, tools that provide advanced data handling and analytics capabilities. This makes Microsoft Power Automate a more attractive solution for users who need robust analytics and data transformation capabilities alongside automation. While both platforms offer robust automation capabilities, the choice between Zapier and Microsoft Power Automate often comes down to the specific needs of the business in terms of which applications they use most and the level of complexity required in their automation workflows. Users who require straightforward, cross-app integration tend to prefer Zapier for its simplicity and wide app compatibility. Conversely, those embedded in the Microsoft environment with a need for advanced data operations are more likely to lean towards Microsoft Power Automate.

Features

Microsoft Power Automate

Zapier

Comparison of Cloud Data Integration features of Microsoft Power Automate and Zapier
Feature	Microsoft Power Automate - Ratings	Zapier 8.6 105 Ratings
Pre-built connectors	00 Ratings	9.2102 Ratings
Connector modification	00 Ratings	7.990 Ratings
Support for real-time and batch integration	00 Ratings	8.389 Ratings
Data quality services	00 Ratings	8.770 Ratings
Data security features	00 Ratings	9.269 Ratings
Monitoring console	00 Ratings	8.278 Ratings

User Ratings
	Microsoft Power Automate	Zapier
Likelihood to Recommend	7.8 (82 ratings)	9.4 (110 ratings)
Likelihood to Renew	9.3 (9 ratings)	10.0 (1 ratings)
Usability	9.0 (7 ratings)	9.0 (9 ratings)
Support Rating	7.9 (12 ratings)	1.0 (10 ratings)
In-Person Training	9.0 (1 ratings)	- (0 ratings)
Online Training	8.9 (2 ratings)	- (0 ratings)
Implementation Rating	7.5 (36 ratings)	- (0 ratings)
Configurability	9.0 (1 ratings)	- (0 ratings)
Contract Terms and Pricing Model	10.0 (1 ratings)	- (0 ratings)
Ease of integration	8.5 (2 ratings)	- (0 ratings)
Professional Services	8.0 (1 ratings)	- (0 ratings)
Vendor post-sale	9.0 (1 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (1 ratings)	- (0 ratings)