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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Services

    Score8.8 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    Remote Desktop Services
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop Services
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Remote Desktop Services
    Considered Both Products
    Microsoft
    Chose Remote Desktop Services
    Because it is a built-in, free solution for a small set of managed computers. No extra licenses required. No budget. Setup and configuration is instanteneous.
    Incentivized
    Chose Remote Desktop Services
    Same functionality but RDP is already installed on Windows so no client to install and it's cheaper.
    Incentivized
    Chose Remote Desktop Services
    All remote desktop or desktop virtualization services are quite costly and very complicated to set up. Microsoft's Remote Desktop Services has the advantage of being very available for many years, meaning practically any device can be used as a workstation. Tablets, …
    Incentivized
    Chose Remote Desktop Services
    Remote Desktop is great for onsite or point-to-point connections without having to have a mediator type server.
    Incentivized
    Chose Remote Desktop Services
    We used RDS on-site primarily because of how easy it is for users to transition from their own desktop to a remote desktop. However, from off-site, there are VPN and other security considerations to take into account, and the process gets a little more complex. In this …
    Incentivized
    Chose Remote Desktop Services
    Solutions can be expensive and often offer more options than you need/want. Paying those extra dollars is tough when you have a budget. RDS in many cases works well and is cost effective.
    Incentivized
    Chose Remote Desktop Services
    I use Remote Desktop Services only and have never used other services to replace it.
    Incentivized
    Chose Remote Desktop Services
    Since Remote Desktop Services comes with the Windows OS, there's no need to install any additional software or agent for it to function. Even on the Mac, there's a client that can be installed for this to run properly. Unfortunately, unlike TeamViewer or Ultra VNC, Remote …
    Incentivized
    Chose Remote Desktop Services
    Among all the reasons I've previously listed the main reason for choosing RDS is for the reliability and fast connection.
    Incentivized
    Chose Remote Desktop Services
    RDS is built into Windows and does not require as much extra setup and licensing fees.
    Incentivized
    Chose Remote Desktop Services
    Remote Desktop Services is an initiation from Microsoft in my view. The rest all are adapters for this and have a considerably inovated feature base.
    Incentivized
    Chose Remote Desktop Services
    We have reviewed Citrix Xen Desktop and VMware's VDI solutions. For the cost, when compared to what Remote Desktop Services can provide us there was no contest. Remote Desktop Services can provide us all the features we require with little to no cost since we are an EA customer …
    Incentivized
    Chose Remote Desktop Services
    I also used 2x Client and Citrix in the past. Both worked nice. Citrix is a little more complex and once with Windows updates damaged a Citrix installation causing all ICA traffic to not accept connections. 2x Client was simple and free for 3 connections (or used to be). Both …
    Incentivized
    Chose Remote Desktop Services
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily …
    Incentivized
    Chose Remote Desktop Services
    Mainly licensing optimization, as Remote Desktop Services CALs are needed anyway for other products.
    Incentivized
    Chose Remote Desktop Services
    Remote Desktop Services is close to free, it is native and performs far better from a user experience point of view with almost no lag and excellent integration to the normal desktop environment. Even if another product is used Remote Desktop Services still forms part of the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Remote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Services
    Feature
    Remote Desktop Services
    8.9
    3 Ratings
    Screen sharing9.33 Ratings
    File transfer9.33 Ratings
    Secure remote access with Smart Card authentication8.01 Ratings
    Access to sleeping/powered-off computers8.01 Ratings
    Over-the-Internet remote session8.63 Ratings
    Initiate remote control from mobile10.02 Ratings
    Remote management of servers & workstations9.02 Ratings
    Remote Active Directory® management9.02 Ratings
    Centralized management dashboard9.02 Ratings
    Session record9.52 Ratings
    Monitoring and Alerts8.02 Ratings
    User Ratings
    Remote Desktop Services
    Likelihood to Recommend
    9.3
    (17 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    Usability
    6.6
    (2 ratings)
    Performance
    5.0
    (1 ratings)
    Support Rating
    3.0
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)