Microsoft System Center vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft System Center
Score 9.0 out of 10
N/A
Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
$1,323
per month
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
Microsoft System CenterNinjaOne
Editions & Modules
Standard Edition
$1323
Datacenter Edition
$3607
No answers on this topic
Offerings
Pricing Offerings
Microsoft System CenterNinjaOne
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
Microsoft System CenterNinjaOne
Features
Microsoft System CenterNinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Microsoft System Center
-
Ratings
NinjaOne
8.9
41 Ratings
18% above category average
Remote monitoring00 Ratings8.838 Ratings
Network device monitoring00 Ratings7.536 Ratings
Activity Monitoring00 Ratings8.424 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Microsoft System Center
-
Ratings
NinjaOne
8.6
40 Ratings
14% above category average
Patch Management00 Ratings8.939 Ratings
Policy-based automation00 Ratings8.840 Ratings
Best Alternatives
Microsoft System CenterNinjaOne
Small Businesses

No answers on this topic

Action1
Action1
Score 9.5 out of 10
Medium-sized Companies

No answers on this topic

Action1
Action1
Score 9.5 out of 10
Enterprises

No answers on this topic

TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft System CenterNinjaOne
Likelihood to Recommend
9.0
(21 ratings)
9.4
(47 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
9.0
(2 ratings)
8.0
(2 ratings)
Support Rating
8.0
(1 ratings)
9.1
(5 ratings)
User Testimonials
Microsoft System CenterNinjaOne
Likelihood to Recommend
Microsoft
For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
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NinjaOne
I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
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Pros
Microsoft
  • Allows the grouping of devices by user.
  • Allows controlling updates being deployed to user devices.
  • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
  • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
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NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Cons
Microsoft
  • Needs web based storefront for requesting new software
  • Needs ability to manage the packaging work flow better
  • Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.
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NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
Microsoft
No answers on this topic
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Usability
Microsoft
It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
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NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Reliability and Availability
Microsoft
No answers on this topic
NinjaOne
Availability is very good
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Performance
Microsoft
No answers on this topic
NinjaOne
The software loads quickly for the most part
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Support Rating
Microsoft
If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
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NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
Microsoft
No answers on this topic
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
Microsoft
No answers on this topic
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
Microsoft
No answers on this topic
NinjaOne
Use of Organizations and locations
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Alternatives Considered
Microsoft
We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
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NinjaOne
NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
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Scalability
Microsoft
No answers on this topic
NinjaOne
Overall the software is very reliable
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Return on Investment
Microsoft
  • We have been able to automate our patch management, firmware and other security concerns.
  • We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.
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NinjaOne
  • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
  • having data about our pcs all the time which we did not have before
  • remote access to pcs in a variety of ways vs hoping remote desktop would work
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring