Microsoft System Center vs. Serviceaide Intelligent Service Management (former CA Cloud Service Management)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft System Center | Score9 out of 10 | N/A | Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads. | $1,323 per month |
 Serviceaide Intelligent Service Management (former CA Cloud Service Management) | Score10 out of 10 | N/A | Serviceaide Intelligent Service Management is an ITSM solution acquired by Serviceaide from their partner CA Technologies (now a Broadcom company) in October 2016. The product is based on the former CA Cloud Service Management product. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Microsoft System Center | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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| Likelihood to Recommend | 9.0 | - |
| Usability | 9.0 | - |
| Support Rating | 8.0 | - |