Microsoft System Center vs. Splunk IT Service Intelligence (ITSI)

Microsoft System Center

Microsoft System Center

72 Reviews and Ratings

Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI)

56 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Microsoft System Center	Score 9.0 out of 10	N/A	Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.	$1,323
Splunk IT Service Intelligence (ITSI)	Score 10.0 out of 10	N/A	Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.	N/A

Pricing

Microsoft System Center

Splunk IT Service Intelligence (ITSI)

Editions & Modules

Standard Edition: $1323
Datacenter Edition: $3607

No answers on this topic

Offerings

Pricing Offerings
Microsoft System Center	Splunk IT Service Intelligence (ITSI)
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	Microsoft System Center	Splunk IT Service Intelligence (ITSI)
Considered Both Products	Microsoft System Center Verified User Anonymous Chose Microsoft System Center None. We are a Microsoft business, and this is THE tool for imaging, packaging, remote support, and antivirus management. Microsoft's tool is the best for managing its software, systems, and antivirus clients. I will say that Microsoft Intune, the cloud platform, can be used … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center The versatility of the suite of application provided by the Microsoft experience center was way above the other competitors , it helped gained leverage over the other products in the market . That why we made the decision of choosing Microsoft system center as a infrastructure … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We use Azure, we have lisences, so we have no needs any other cost. And also, we want to save backup data in Azure. Veritas ask additional cost reagurally and have to rebuild bakcup environment. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Because Datadog was too small, we decided quickly to use Microsoft System Center. We use a lot of other Microsoft products so that discussion was quickly set internally. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We have used Ghost from Symantec (licensed), FOG and Clonezilla which are freeware products. All three products had their pros and cons. The two freeware products were functional but did lack some polish, and Ghost was a good product for imaging of desktop computers. All did … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows … Incentivized Helpful? AC Andry Campos Soporte Técnico Chose Microsoft System Center SysAid, Acronis Advanced Backup (formerly Cyber Backup Cloud) and SmartDeploy Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We are using Microsoft products for a long time, so the overall confidence played a part in the decision, the feature set and licensing cost was also very high when compared with above products, so we decided to use System Center for our environment, so far it has solved many … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Microsoft Access Incentivized Helpful? AH Amy Howard Computer and Network Spec Chose Microsoft System Center Microsoft System Center has more options. Microsoft System Center has the ability to image PCs as well as remotely connect to PCs, and software installation and patching where Symantec Ghost Solution Suite didn't handle all of these options as well. We haven't looked at many … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Much better UI for system center. Also, Tivoli was discontinued, so it was an easy decision. Altiris was acquired by Symantec but was unreliable and painful. It's UI was unresponsive and generally outdated. It wouldn't clean up old packages and would hog GB of disk space, … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center I would say Microsoft System Center and Oracle were about the same. Oracle seemed to be a little more user-friendly, but for the most part, they are both comparable. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Because it rocks and it just works. With the other software, you would have to do a lot of monkey work to make it work. Incentivized Helpful? Mark Fitzgerald Adjunct Professor Chose Microsoft System Center I have used ZENworks, Altiris, and Landesk. They are all good products in their own right and have many strengths. The pricing, bundling SCCM with our Microsoft site license, really helps create an ROI that puts SCCM over the top. Pricing aside it is a tool designed by … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center I have not chosen this software directly because I found myself in an environment that already used this product, a purely Microsoft environment. Therefore the choice that has been made has proved very effective and above all suited to our needs, and for this reason, no … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center I have not had any experience with another system that you would image computers other than manually imaging them locally with an image. Incentivized Helpful? Tuan Pham Infrastructure Administrator Chose Microsoft System Center Everything we have is on a Microsoft operating system, so it makes sense to use it. Incentivized Helpful? Brandon Pelinka Senior Systems Engineer Chose Microsoft System Center It's better than others because Microsoft knows its own OS better than anyone. It has a very rich feature set and allows companies to hit many areas of need with one tool. You can have IT staff get multiple tasks done just by logging in and they don't even have to leave their … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We built our POC of the private cloud with vRealize Suite and Microsoft System Center. We are VMware shop so we thought the vrealize will be solution for us but we found pretty fast the vrealize suite is very limited and very expensive compare to Microsoft. With System Center … Incentivized Helpful?	Splunk IT Service Intelligence (ITSI) JS Jai Raj Sharma Information Technology Manager Chose Splunk IT Service Intelligence (ITSI) IBM Security QRadar EDR Incentivized Helpful? PL Peter Luyten Splunk Administrator Chose Splunk IT Service Intelligence (ITSI) WE have not used or looked at alternatives to ITSI. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) We selected ITSI as it was easy to use with the existing Splunk ecosystem we had but also has a number of out-of-the-box configurations/dashboards/services and blueprints. This made it easy to get started and provide value back to stakeholders quickly. Incentivized Helpful? Kendal Droddy Senior System Engineer Chose Splunk IT Service Intelligence (ITSI) If you've used any Splunk product then you know they have a good reputation for creating smart and user-friendly tools. Splunk IT Essentials is no different and I have had nothing but positive experiences with it. It was a straightforward integration with our enterprise … Incentivized Helpful? WS WILLIAM STIMELY president Chose Splunk IT Service Intelligence (ITSI) Splunk is better for service management and capacity planning Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) Integration is much easier with Splunk. The dashboards and content packs are given, with minor work they can be customized for different integrations. Splunk has a big community of support. We would spend much longer time and money using other tools given that in eight months' … Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) We have not evaluated any other products like ITSI Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) Our company uses quite a few technologies to sort, filter, and store data. My team uses only a few of these technologies however we just started using Splunk. The more we see what it can do the more I can see us phasing out these other technologies and only using Splunk. The … Incentivized Helpful? Timothy Pacl Splunk Architect Chose Splunk IT Service Intelligence (ITSI) I don't know of any other product that does what Splunk IT Service Intelligence does. Some vendors have made that claim but they don't stack up. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) ITSI is so far ahead of solarwinds when it comes to out of the box value and usability. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) Na Incentivized Helpful? TK Todd Kulick Chose Splunk IT Service Intelligence (ITSI) Splunk ITSI provides a holistic methodology for collecting and utilizing telemetry data that most other "basic" monitoring technologies and products in this space do not. By allowing us to model our ecosystem's components and services, Splunk ITSI observes and reports at a … Incentivized Helpful? VR Vineet Rawat Data Scientist Chose Splunk IT Service Intelligence (ITSI) Also BMC BPPM, SolarWinds. ITSI proved to be better in terms of ease of deployment, time to value, ease of adaption by operations team. Administration overhead is minimal & integrations with third-party tools are simple because of availability of free add-ons to talk to any … Incentivized Helpful? Ahmed Mujeeb Assistant Manager Infrastructure Chose Splunk IT Service Intelligence (ITSI) ITSI is one of a kind, I can not find any other product with such capabilities. Incentivized Helpful? Sharique Khan DevOps Engineering Manager Chose Splunk IT Service Intelligence (ITSI) It's a well-rounded solution spanning across various paradigms such log collection and aggregation. Correlation and event monitoring. Use of machine learning to automatically adjust thresholds. Incentivized Helpful? Rekha Yadav Development Team Lead Chose Splunk IT Service Intelligence (ITSI) There are many products in the market like ServiceNow, MoogSoft and BigPanda which have similar capabilities as of Splunk however Splunk is a mature product and they keep evolving its benefits and capabilities. Since Splunk came into the market with its unique capabilities much … Incentivized Helpful? Nikhil Kumar Sharma Associate Consultant Chose Splunk IT Service Intelligence (ITSI) Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about MoogSoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally … Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) They are both great applications. Splunk was the application the development teams were already familiar with which is why they chose to move forward with it. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) Other products like Dynatrace and Stack State require there to be an agent installed on all hosts to provide topological views. [Splunk IT Service Intelligence] (ITSI) allows the user to either manually define the topology, or setup a job to do it automatically based APIs, etc. … Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) No tool has the power that the combination of Splunk and ITSI has. You can certainly cover all that ITSI does by combining several tools with custom developed integrations, but the out of the box functionality of Splunk leveraged with ITSI is unparalleled. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) ITSI stands alone as a tool for converting Splunk data into constantly monitored and organized KPIs. The alternative is manual creation and management of Splunk Enterprise alerts. That solution is not scalable to thousands of Splunk alerts. If you are building a monitoring … Incentivized Helpful? Mike McGrail Senior Infrastructure Specialist Chose Splunk IT Service Intelligence (ITSI) We selected ITSI to replace TrueSight as a legacy manager of managers. Used in tandem with the perks of core Splunk and access to logs, metrics, and performance data all in one location, it allows teams to pivot to keeping an eye on rolled-up service health and expose that to … Incentivized Helpful? ShuYun Du Technical Specialist Chose Splunk IT Service Intelligence (ITSI) I have not used any other product like Splunk IT Service Intelligence. The Splunk IT Service Intelligence can be applied across all the information you have in your Splunk environment. You can correlate the events with Splunk IT Service Intelligence and use it as an APM tool or … Incentivized Helpful?

Best Alternatives
	Microsoft System Center	Splunk IT Service Intelligence (ITSI)
Small Businesses	No answers on this topic	Sentry Score 9.1 out of 10
Medium-sized Companies	No answers on this topic	ManageEngine ADAudit Plus Score 9.2 out of 10
Enterprises	No answers on this topic	ManageEngine ADAudit Plus Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Microsoft System Center	Splunk IT Service Intelligence (ITSI)
Likelihood to Recommend	9.0 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.2 (0 ratings)
Usability	9.0 (0 ratings)	10.0 (0 ratings)
Support Rating	8.0 (0 ratings)	8.9 (0 ratings)

User Testimonials
	Microsoft System Center	Splunk IT Service Intelligence (ITSI)
Likelihood to Recommend	We used a product before that was designed to prevent users making changes and saving files to the desktop computer. This required a renewal of the license. By using SCCM in our environment we were able to discontinue using that product because SCCM allows us to completely restore a machine back to the original configuration. We have taught our users to save their individual work on either a network drive or a cloud drive. By doing this, if we do a re-image of their machine they have lost no data, and it makes for a faster resolution. In some instances having a computer in our SCCM environment it can become cumbersome when creating new users for very specific purposes. It can be done by creating new organizational units and applying new policies but when in a pinch it can be frustrating. For the most part we have tried to make "new" purpose images and groups to at least accommodate a quick install. Incentivized Verified User Anonymous Read full review	[Splunk IT Service Intelligence (ITSI)] is well suited when you have a system that you want to visualize, and then layer in information from many different sources. This will allows ITSI to intelligently create alerts based on the system as a whole vs the individual components. In some cases, a simple splunk dashboard would really suffice over using ITSI. Teams deploying ITSI should really understand the use cases and consider using simple dashboards where they make sense, and use ITSI for topological views. Incentivized Verified User Anonymous Read full review
Pros	Provides our users the ability to deploy and manage our own datacenter based on defined software with understandable solutions for storage, compute, networking and security. We are able to update at once all the computers from all departments without having to install the OS on every computer. It allows us to have everything in one place for database management and datacenter inspection as well. Incentivized Verified User Anonymous Read full review	Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way. Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards. Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk. Incentivized Verified User Anonymous Read full review
Cons	Needs web based storefront for requesting new software Needs ability to manage the packaging work flow better Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list. Incentivized Verified User Anonymous Read full review	The terminology takes some getting used to: Aggregation policies, notable events, correlation searches, glass tables. If you're not familiar with ITSI, these terms can be a bit overwhelming and steepens the learning curve. We have had some technical issues with the underlying support when used in a multisite cluster. We've had to build in several points of redundancy to make sure it works as expected. I'd like to see additional types of notable events, like informational events that come in for when an incident is created or when an alert is acknowledged so all of those action steps can be viewed on the episode timeline without affecting the count of events. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI. Mike McGrail Senior Infrastructure Specialist Read full review
Usability	No matter our issues with the software, its ability to centrally manage systems, patch, image, and remote help users has far exceeded our timeliness to help staff. Its ability to keep current, enable us to keep the network secure, and standardize our end-user experience has saved us many hours, dollars, and time every day. Incentivized Verified User Anonymous Read full review	Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks. JS Jai Raj Sharma Information Technology Manager Read full review
Support Rating	If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades. Incentivized Verified User Anonymous Read full review	During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor. Mike McGrail Senior Infrastructure Specialist Read full review
Alternatives Considered	None. We are a Microsoft business, and this is THE tool for imaging, packaging, remote support, and antivirus management. Microsoft's tool is the best for managing its software, systems, and antivirus clients. I will say that Microsoft Intune, the cloud platform, can be used for those with heavy 365 usage, but for us, that does not meet our current company needs. Incentivized Verified User Anonymous Read full review	Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow. Incentivized Nikhil Kumar Sharma Associate Consultant Read full review
Return on Investment	We have been able to automate our patch management, firmware and other security concerns. We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops. Incentivized Mark Fitzgerald Adjunct Professor Read full review	Splunk IT Service Intelligence (ITSI) has improved our efficiency and accuracy in detecting the attacks and mitigating them. It helped us in discovering various kinds of logins within our organization, such as failed logins, interactive logins, admin logins etc etc With the help of Splunk IT Service Intelligence (ITSI) we can now keep an eye on real time data as well. JS Jai Raj Sharma Information Technology Manager Read full review
ScreenShots