Mimecast's Cloud Integrated Email Security solution protects Microsoft 365 email and is used to block sophisticated email-based threats. Mimecast combines detection capabilities with instantaneous deployment, administration, and optimized M365 protections. It is purpose-built to augment Microsoft Defender and comes with pre-configured settings ready out-of-the-box.
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Proofpoint Targeted Attack Protection (TAP)
Score 9.1 out of 10
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Proofpoint Targeted Attack Protection (TAP) helps organizations efficiently detect, mitigate and respond to known and unknown advanced threats that target people and VIPs through email. TAP provides unparalleled effectiveness in stopping targeted attacks that use polymorphic malware, weaponized documents and credential-stealing phishing techniques to obtain sensitive information. TAP seamlessly integrates with the Proofpoint secure email gateway (Proofpoint Email Protection) to deliver best…
Implementation is fast and easy. It takes care of a large number of email security needs, with an established knowledgeable support team any problem or issue can be resolved promptly. As a cloud native solution the portal is easy to use and intuitive. Email archive is a great established product that is well designed and means IT have access to historical data quickly, the search feature is great. We find that there are a number of email security products like outbound DLP and signature management tools that would be great additions to Mimecast, but their offerings are weak. Missed opportunity.
I think it is well suited for any organization. It truly gives good insight on the email campaigns that are hitting your company, as well as the people that are being targeted the most and also VIP users such as executives or even other people in IT, cyber, or administrators.
Their admin web GUI is cumbersome and unclear in many ways. The learning curve is steep so you have to stay up on things yourself whenever a new feature or service is added.
They sometimes add a feature to their toolbox without informing their customers. This is true even when the feature added does not cost extra.
The interface is simple to use but still contains the information needed to conduct thorough investigations. If you own licenses for other Proofpoint tools, Proofpoint Targeted Attack Protection is easily accessible from those applications. The ability to sandbox URLs within the TAP interface is a great feature as well. The overall performance of the GUI is seamless, especially if enabled with your organization's SSO.
Generally have had good response and resolution time with knowledgeable technicians, and if needed the ticket is moved to someone with more expertise to better address the issue. Have used the ticketing portal, phone, as well as the beta chat feature (permanent please!)
Proofpoint managed the installation and made it very simple. We had a dedicated installation engineer who checked in on use periodically after go-live to ensure that there were no issue.
Overall they are very similar products, but what elevated Mimecast Integrated Cloud email Security over Proofpoint was the people. The staff, from the prompt and knowledgeable support staff, very helpful customer success managers and always available account managers. Technology is only ever as good as the people using or supporting it, and the staff at Mimecast really give great support and assistance in getting the full value from the product stack.
While both Abnormal Security and Proofpoint Targeted Attack Protection are email-based security applications, they each have their specific strengths. Abnormal is a great "first line of defense" with its machine learning capabilities and proactively blocking malicious or spam emails. Proofpoint Targeted Attack Protection is for when applications like Abnormal Security fail and let malicious phishing emails through.
