Minitable vs. Reputation.com

Minitable

Minitable

5 Reviews and Ratings

Reputation.com

Reputation.com

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Minitable	Score 6.3 out of 10	N/A	Minitable is a light weighted restaurant SaaS platform.	N/A
Reputation.com	Score 7.0 out of 10	N/A	Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.	N/A

Pricing

Minitable

Reputation.com

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Minitable	Reputation.com
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	Minitable	Reputation.com
Considered Both Products	Minitable Verified User Anonymous Chose Minitable I do not like using Airkit at all, but I would say Minitable is comparable to DoorDash.... just cannot reserve a table on Doordash like you can on Minitable. Minitable is more business-friendly than doordash and Airkit. I would only use Minitable in a business setting and I … Incentivized Helpful?	Reputation.com SS Sara Schleske Marketing Chose Reputation.com Reputation.com is better in my opinion as they have been in business longer and get it right everytime for us. Reputation.com make it easy for our employees to recieve review alerts and respond in a timely manner quick and efficiently. Reputaion.com's cutsomer service is great … Incentivized Helpful? Verified User Anonymous Chose Reputation.com Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to … Incentivized Helpful? Verified User Anonymous Chose Reputation.com We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively. Incentivized Helpful? Matthew Costanzo Digital Marketing Manager Chose Reputation.com We used Naked Lime and Digital Airstrike prior to using Reputation and found Reputation's dashboard and overall UI to be much friendlier and easier to use across multiple staff members and management team members. Their streamline process of review platforms and online listings … Incentivized Helpful? Verified User Anonymous Chose Reputation.com Reputation's dashboard is very easily accessible and user-friendly. They are always quick on each review where Podium was not. Incentivized Helpful?

Best Alternatives
	Minitable	Reputation.com
Small Businesses	Sogolytics Score 9.0 out of 10	Yext Score 8.9 out of 10
Medium-sized Companies	CustomerSuccessBox Score 9.5 out of 10	Yext Score 8.9 out of 10
Enterprises	Verint Voice of the Customer Score 10.0 out of 10	Yext Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Minitable	Reputation.com
Likelihood to Recommend	6.0 (0 ratings)	8.9 (0 ratings)

User Testimonials
	Minitable	Reputation.com
Likelihood to Recommend	Some scenarios where it has helped me was where there was a large group of customers on sight who all wanted to eat but we wanted to provide individual meals to them, so we used Minitable to show them the menu in the morning and have them submit their order by 10:30 am to put in the order and have it ready by 11:30. It was not so appropriate for smaller groups where some did not have an account to Minitable. Verified User Anonymous Read full review	Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer. Incentivized Verified User Anonymous Read full review
Pros	Easy ordering. No waiting in line. No processing fees. Verified User Anonymous Read full review	Streamlines reviews across multiple platforms Makes answering reviews/surveys easy across multiple platforms Assists with management of consistent information across online listings Incentivized Matthew Costanzo Digital Marketing Manager Read full review
Cons	Some menus are proven difficult. Not everyone has an account so they do have to make one to use. Sometimes communications are a bit much through emails. Verified User Anonymous Read full review	Price is a little high Tools that tell you the best time to schedule your posts Easier to read word tornado Incentivized Verified User Anonymous Read full review
Alternatives Considered	I do not like using Airkit at all, but I would say Minitable is comparable to DoorDash.... just cannot reserve a table on DoorDash like you can on Minitable. Minitable is more business-friendly than DoorDash and Airkit. I would only use Minitable in a business setting and I would use DoorDash in a personal setting. Verified User Anonymous Read full review	We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively. Incentivized Verified User Anonymous Read full review
Return on Investment	There are no processing fees, so company does not have to pay for ordering. Paying for customers meals is never great on ROI but must be done. Customers enjoy picking their own meal and having it delivered. Verified User Anonymous Read full review	only positive impact showing we respond to our customers reviews responding to negative reviews helps us greatly good return on investment Incentivized SS Sara Schleske Marketing Read full review
ScreenShots