Mint Service Desk vs. ManageEngine ServiceDesk Plus
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Mint Service Desk | N/A | Mid-Size Companies (51-1,000 employees) | Mint Service Desk is divided into two main areas - Incident Management and Asset Management. It's available and distributed as On-Premise solution. Incident Management main features: Ticket Types - Define ticket types like Change Request or Incident and attach additional attributes to each type. Dictionaries - Define your own dictionaries and attach them as dynamic attributes to ticket types. Queues - Based on queues you… | N/A |
 ManageEngine ServiceDesk Plus | Score9.2 out of 10 | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month |
| Mint Service Desk | ManageEngine ServiceDesk Plus | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | $1,000 per installation | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Mint Service Desk | ManageEngine ServiceDesk Plus | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Mint Service Desk | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 6.0 |
| Usability | - | 7.0 |
| Support Rating | - | 9.0 |