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Miradore Management Suite vs. ManageEngine ServiceDesk Plus

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Miradore Management Suite

2 Reviews and Ratings

ManageEngine ServiceDesk Plus

109 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Miradore Management Suite

    Score8 out of 10
    		N/AMiradore Management Suite is an IT asset management tool. It allows users to manage and optimize hardware and software assets, while automating routines like deployments, patches and configurations.

    $800

    per month 200 licenses (minimum)

    ManageEngine ServiceDesk Plus

    Score9.2 out of 10
    		N/AServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.

    $10

    Starting Price Per Month

    Pricing
    Miradore Management SuiteManageEngine ServiceDesk Plus
    Editions & Modules
    Miradore Management Suite
    $4
    per month per device (200 minimum)
    Standard
    $10.00
    Starting Price Per Month
    Professional
    $21.00
    Starting Price Per Month
    Enterprise
    $50.00
    Starting Price Per Month
    Offerings
    Pricing Offerings
    Miradore Management SuiteManageEngine ServiceDesk Plus
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Miradore Management SuiteManageEngine ServiceDesk Plus
    IT Asset Management
    Comparison of IT Asset Management features of Miradore Management Suite and ManageEngine ServiceDesk Plus
    Feature
    Miradore Management Suite
    8.4
    1 Ratings
    ManageEngine ServiceDesk Plus
    -
    Ratings
    Software and hardware inventory tracking9.01 Ratings00 Ratings
    License management8.01 Ratings00 Ratings
    Asset lifecycle monitoring8.01 Ratings00 Ratings
    Contract management8.01 Ratings00 Ratings
    Asset relationship management9.01 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of Miradore Management Suite and ManageEngine ServiceDesk Plus
    Feature
    Miradore Management Suite
    -
    Ratings
    ManageEngine ServiceDesk Plus
    7.1
    20 Ratings
    Organize and prioritize service tickets00 Ratings8.020 Ratings
    Expert directory00 Ratings5.013 Ratings
    Service restoration00 Ratings5.015 Ratings
    Self-service tools00 Ratings8.018 Ratings
    Subscription-based notifications00 Ratings6.014 Ratings
    ITSM collaboration and documentation00 Ratings10.016 Ratings
    ITSM reports and dashboards00 Ratings8.018 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Miradore Management Suite and ManageEngine ServiceDesk Plus
    Feature
    Miradore Management Suite
    -
    Ratings
    ManageEngine ServiceDesk Plus
    7.7
    15 Ratings
    Configuration mangement00 Ratings9.014 Ratings
    Asset management dashboard00 Ratings8.014 Ratings
    Policy and contract enforcement00 Ratings6.010 Ratings
    Change management
    Comparison of Change management features of Miradore Management Suite and ManageEngine ServiceDesk Plus
    Feature
    Miradore Management Suite
    -
    Ratings
    ManageEngine ServiceDesk Plus
    8.0
    16 Ratings
    Change requests repository00 Ratings7.015 Ratings
    Change calendar00 Ratings8.011 Ratings
    Service-level management00 Ratings9.014 Ratings
    User Ratings
    Miradore Management SuiteManageEngine ServiceDesk Plus
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (3 ratings)