TrustRadius: an HG Insights company

Miuros vs. Verint Knowledge Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Miuros

    N/AN/AMiuros is a customer experience management software that aims to turn data into actionable insights with AI-powered analytics, quality assurance and automation. It is for international & scaling customer service teams, and its intelligence suite helps use customer service data to improve quality assurance.

    $20

    per month

    Verint Knowledge Management

    Score8.5 out of 10
    N/AVerint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible.N/A
    Pricing
    MiurosVerint Knowledge Management
    Editions & Modules
    Basic - Quality Assurance
    €20
    per month
    Basic - Analytics
    €20
    per month
    Pro - Intelligence Suite
    €30
    per month
    Pro - Productivity Suite
    €30
    per month
    KM Professional
    Contact Sales
    per year Per Interaction
    KM Enterprise
    Contact Sales
    KM Enterprise
    Contact Sales
    per year Per Interaction
    Offerings
    Pricing Offerings
    MiurosVerint Knowledge Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    User Ratings
    MiurosVerint Knowledge Management
    Likelihood to Recommend
    -
    (0 ratings)
    8.4
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)