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MiVoice Office Application Suite (Mitel Application Suite) vs. U-Capture

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MiVoice Office Application Suite (Mitel Application Suite)

35 Reviews and Ratings

U-Capture

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MiVoice Office Application Suite

    Score5 out of 10
    		N/AMiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS).N/A

    U-Capture

    		N/AN/AU-Capture from Uniphore gives users the ability to listen to customer and agent calls, the freedom to share and the insight to act upon enterprise-wide voice data, with open access and real-time audio streaming of high-quality conversational data. This complete data sovereignty ensures nothing is missed, empowering users to capture every interaction across the customer and employee journey and gain access to an ecosystem of AI and analytics partners to support extensive use cases.N/A
    Pricing
    MiVoice Office Application SuiteU-Capture
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MiVoice Office Application SuiteU-Capture
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    MiVoice Office Application SuiteU-Capture
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of MiVoice Office Application Suite (Mitel Application Suite) and U-Capture
    Feature
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    U-Capture
    -
    Ratings
    High quality audio10.01 Ratings00 Ratings
    High quality video10.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of MiVoice Office Application Suite (Mitel Application Suite) and U-Capture
    Feature
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    U-Capture
    -
    Ratings
    Meeting initiation10.01 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of MiVoice Office Application Suite (Mitel Application Suite) and U-Capture
    Feature
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    U-Capture
    -
    Ratings
    Participant roles & permissions10.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of MiVoice Office Application Suite (Mitel Application Suite) and U-Capture
    Feature
    MiVoice Office Application Suite (Mitel Application Suite)
    8.5
    8 Ratings
    U-Capture
    -
    Ratings
    Hosted PBX8.24 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.64 Ratings00 Ratings
    Directory of employee names10.08 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of MiVoice Office Application Suite (Mitel Application Suite) and U-Capture
    Feature
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    8 Ratings
    U-Capture
    -
    Ratings
    Answering rules10.08 Ratings00 Ratings
    Call recording10.06 Ratings00 Ratings
    Call park10.08 Ratings00 Ratings
    Call screening10.06 Ratings00 Ratings
    Message alerts10.08 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of MiVoice Office Application Suite (Mitel Application Suite) and U-Capture
    Feature
    MiVoice Office Application Suite (Mitel Application Suite)
    9.2
    5 Ratings
    U-Capture
    -
    Ratings
    Mobile app for iOS9.45 Ratings00 Ratings
    Mobile app for Android8.93 Ratings00 Ratings
    User Ratings
    MiVoice Office Application SuiteU-Capture
    Likelihood to Recommend
    9.0
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (4 ratings)
    -
    (0 ratings)