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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Pricing
    Mojo Helpdesk
    Editions & Modules
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Offerings
    Pricing Offerings
    Mojo Helpdesk
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Mojo Helpdesk
    Considered Both Products
    Metadot Corporation
    Chose Mojo Helpdesk
    Price and customer service.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Mojo Helpdesk
    Incident and problem management
    Comparison of Incident and problem management features of Mojo Helpdesk
    Feature
    Mojo Helpdesk
    9.8
    1 Ratings
    Organize and prioritize service tickets10.01 Ratings
    Expert directory10.01 Ratings
    Subscription-based notifications10.01 Ratings
    ITSM collaboration and documentation9.01 Ratings
    Ticket creation and submission10.01 Ratings
    Ticket response10.01 Ratings
    Self Help Community
    Comparison of Self Help Community features of Mojo Helpdesk
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    External knowledge base10.01 Ratings
    Internal knowledge base10.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Mojo Helpdesk
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    Customer portal10.01 Ratings
    Social integration10.01 Ratings
    Email support10.01 Ratings
    Help Desk CRM integration10.01 Ratings
    User Ratings
    Mojo Helpdesk
    Likelihood to Recommend
    10.0
    (1 ratings)