I find Monday helpful for lead management. It's great because details like phone, email, and addresses are specific columns from which we can grab data and pull it into other areas. It's great to see who is assigned what and to know what the next steps are for your leads. We use a different scheduling tool with our team, as that calendar view isn't as robust.
It's definitely an improvement over our old Enhancements list that anyone could add to and just collected dust on a Share drive. ProdPad allows ideas to be sorted and archived, plus let's people comment on ideas - so it's pretty obvious is something is a good idea with lots of support or just some crackpot theory.
I'd like to see a better way to handle archived/won't do/already released feedback or ideas so that you have a bit of a history of requests and what has happened to them.
I give a ten for monday dev's usability because it was a really smooth transition coming from Jira to monday dev. All team members also felt that way. When managing projects, the quality and various options I am able to customize views and columns for each task is really a dealbreaker. Approved.
Excellent quick response from team members, great opportunities to engage in design discussions for upcoming features, never had a bug last long or go unresolved. Overall, support is one of the best parts of working with ProdPad.
We selected it because of our previous positive experience with monday dev. In addition, it gave us more options to tie in other parts of our business so it’s under one umbrella and then further automate things. The over tracking and monitoring ability is far better than others out there and allows you to keep a closer eye on how things are operating.
We were just capturing ideas in an Excel workbook, but that forced ownership to a single user for changes and updates and there wasn't any direct integration with project backlog. We actually didn't select ProdPad, a new VP came and brought it with him because it worked so well at his last place. Everybody here jumped on board, though.
