Moodle vs. Skilljar by Gainsight

Moodle is a Learning Management System and is best suited for just that. We didn't like the assessment piece of our full scale Learning Management System (nor did we want to purchase the entire assessment module) so we chose to use Moodle for this, and it works well. Installing this application with the intention of only using a portion of its capabilities can be successful in environments where you have technical skills and a broad understanding of integration between your systems. For institutions that lack these, you're better suited to using a full scale of an LMS with assessment inside that same application.

Incentivized

Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.

For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.

Incentivized

• Moodle's grade book works well. Assignments are integrated so the grades are recorded automatically.
• Moodle is customizable by administrators, so our version only gives us the options we need. NO Clutter.
• The discussion board offers several options for instructors that help with grading. I use "sum of points", but there are other options as well.

Incentivized

• Unlimited courses, learning paths, quizzes, pages, plans, and certifications
• Ease of use for students, administrators, and content creators
• Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
• Asking for and listening to customer feedback for enhancements
• Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site

Incentivized

• Rubric Management. This may have been addressed in a plugin module.
• Better tools for examining outcomes from exams and rubrics across a class, course, or organization. This may have been addressed in a plugin module.
• Improved content management within the default installation. While there are modules that support products such as Drupal, building into the default product would ease adoption.

Incentivized

• Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
• Features that allow for the translation of content to allow access to content across languages.
• Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.

Incentivized

We use it because it is what have committed to back in 2011. Perhaps Moodle will evolve and advance in a positive way that will alleviate most of our user-based gripes? Perhaps it will not appear to be as cost effective given the need for a certain level of engineering and support staff to maintain it at a future level of sustainability? It's hard to say. As an enterprise scale critical application, we like it, but don't love it. Our instructors don't particularly like it at all.

I like what you are using and how we are doing it. Also, changing systems is a lot of work

Incentivized

I've been able to figure out Moodle through my own experimentation and some help from the Moodle support pages. It's not always obvious where to make certain some changes and It can be a little confusing in determining which pages blocks will appear. If this is your first time using Moodle as an admin/course designer you should expect to spend a some time experimenting because knowing where to make certain changes isn't always intuitive. Additionally, plan to explore the course as a student vs. as admin because the UI is different based upon your settings

Incentivized

The overall usability is great as the software is very easy to learn and navigate. After just 1 week of "playing" around in the system I felt very comfortable using it and teaching others to use it as well. Customers have also mentioned Skilljar is a much better than out previous vendor

Incentivized

I have worked in Moodle for over 10 years in two different organizations, and I have never experienced an outage. We have about 600 courses in our current account and the only outage we have had is FlashChat add-in we use for live chats, within Moodle, hence the reason for the nine (9). If you all know of Moodle vendors willing to help us upgrade from 1.9, Please wend me their info.

Incentivized

Moodle is an excellent LMS in relationship to any other one that I have seen or used. The pages load quickly and the reports complete in a reasonable time frame. Moodle has taken on Respondus, StudyMate, BigBlueButton, Turning Tech, Turnitin2, Certificates, Attendance, Tegrity, Questionnaire, Virtual Programming Lab, and Badges. All of these programs work right in with Moodle and do not cause any issues. Instructors may also use Camtasia and Snagit software as well as using webcams, downloading videos from the Internet, adding into books, or any of the many other areas within Moodle. Our instructors use the grade books without many problems and really don't ask questions much anymore. We upgrade Moodle every semester and are currently on 2.9+. Our instructors have basically learned to use most of the resources and activities.

Incentivized

I can consider Moodle as one of the pioneer in providing online learning. Before the introduction of other Learning Management Software, Moodle has been in place already in the field of education and so I believe that Moodle is definitely one of a kind software that all teachers should try and utilize in making sure that the online learning is a good experience.

Incentivized

The support team is great at Skilljar. Not perfect, but that can't be expected. Everyone I've worked with has been friendly, attentive, and fairly quick to respond/act. They also have a pretty sturdy set of Knowledge Base articles as well to self serve.

Incentivized

I have used a few sites and they were adequate but my best learning experience was face to face and hands on.

Incentivized

Find a partner who will work with you during the implementation process. Be sure to provide ample training for veteran users on the changes and for newbies on the overall product.

Incentivized

Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process

Incentivized

Moodle, being open source, is the foundation a lot of other tools like it are based on. It provides almost all of the same functionality and feature set as Google Classtoom, Canvas, etc., although those products are a bit more polished. All can do content delivery, progress tracking, attendance, reporting, etc. with ease, but Moodle also does this as a completely open source product that can be code-reviewed, audited, modified, extended, etc. at will, provided the expertise is present.

Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive

Incentivized

Well, I administer Moodle for a dozen of our divisions and there is a wide range of flexibility between offerings. I have course instructors who use every module i their course, chock full of videos, pictures, links to web tools for synchronous sessions within the asynchronous course. I also have others who are content with a syllabus, a few pdfs, links to podcast lectures and a few simple assignments. No matter if your organization is big or small, or if your requirements are strict for credentialing or non-existent (for internal know-how), Moodle can accommodate you.

Incentivized

• Moodle has allowed the business to track all training initiatives. Since, November 2014 we have loaded 54 courses, 339 users, 889 resources, issued 719 badges, and created over 100 course modules.
• Our company just got a new applicant tracking system for the recruiters to use. In order to get all of the employees up to speed we created trainings that we loaded into Moodle. The participants and participation was tracked and we were able to find correlations between users engaged in training and their activity in the new applicant tracking system. This is a significant win for the training department, our learners, our company, and especially Moodle.
• Moodle also provides great customer service for our internal employees. They now have one place to go to find all their resources, all their training, and all the help they need for any training questions. Instead of scattering information on the intranet. Training is more official when it has its own domain.

Incentivized

• Having Skilljar is improving retention—customers who completed recommended training made up 85% of our Q2'23 renewals.
• Customers who completed the recommended training make up 84% of our healthiest accounts and we've seen a 15% decrease in support ticket volume.
• Since launching Skilljar, we've seen a 16% increase in active users.