BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
Mosaic
Score 6.1 out of 10
N/A
Mosaic is an AI-powered resource planning and workforce management solution designed to increase profitability and productivity. The vendor states on average, Mosaic customers experience a 5% increase in billable time, resulting in a 10% increase in revenue and a 40% improvement in profitability. It integrates with most project and financial management software to automatically gather data and show who is working on what, when, and how that stacks up to deadlines and budgets. Teams can then…
I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform
I think mosaic is well suited for businesses who want to have a separate analytics tool. It helps with financial data and is able to pull from other tools you use to gather this information. I would not recommend it if you've already got a well created crm or other software
Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
The main reason why we have decided to change services [...] is because we have carried out an internal analysis to determine which tool [is the best], with the [most] appropriate functionalities to fulfill our labor proposal. [We] came to the conclusion that BigTime [Software] is much more complete in terms of functionalities and even [at a] lower price.
Mosaic is much more robust and in depth than hubspot analytics or other tools I've used. They are only an analytics tool, so they don't have any CRM features, but their analytics are far better than those of any CRM tool. They were the cheapest version of what we needed and got overall decent value
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
