mRemoteNG vs. MSP360 Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
mRemoteNG
Score 8.6 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
MSP360 Connect
Score 0.0 out of 10
N/A
MSP360 Connect (formerly Remote Desktop) MSP360 Connect is a remote desktop solution designed for MSPs and IT teams. It allows users to access and control Windows computers from any system, as well as oversee and manage all remote connections in a single web console.N/A
Pricing
mRemoteNGMSP360 Connect
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
mRemoteNGMSP360 Connect
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe price depends on the selected edition – Free Connect, Standalone Connect or Managed Connect.
More Pricing Information
Community Pulse
mRemoteNGMSP360 Connect
Features
mRemoteNGMSP360 Connect
Remote Administration
Comparison of Remote Administration features of Product A and Product B
mRemoteNG
7.9
Ratings
3% below category average
MSP360 Connect
-
Ratings
Screen sharing8.00 Ratings00 Ratings
File transfer5.10 Ratings00 Ratings
Over-the-Internet remote session9.00 Ratings00 Ratings
Remote management of servers & workstations10.00 Ratings00 Ratings
Remote Active Directory® management9.00 Ratings00 Ratings
Centralized management dashboard8.10 Ratings00 Ratings
Annotations7.00 Ratings00 Ratings
Monitoring and Alerts9.00 Ratings00 Ratings
Multi-platform remote control5.60 Ratings00 Ratings
User Ratings
mRemoteNGMSP360 Connect
Likelihood to Recommend
8.5
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
User Testimonials
mRemoteNGMSP360 Connect
Likelihood to Recommend
mRemote is well suited if you need to manage multiple types of servers and/or network devices. Instead of opening a dedicated Putty session and having to manage all of the windows, mRemote can handle all of this with different tabs. If you only have a few devices (less than 10), mRemote could be overwhelming for the need and not quite match up with what you are needing.
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Pros
  • Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
  • Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
  • Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.
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Cons
  • Sadly not seeing much in the way of active development these days.
  • Have had a few issues where the config file has been messed up (so learnging to back that up was key).
  • Interface is functional but not pretty and can be a bit clunky at times.
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Usability
It's very easy to setup and use. The tree structure organizes the multiple connections in a hierarchical manner which makes it easy to browse and the tabbed browsing make it simple to switch between multiple ongoing connections You can even export the list of connections and import it to another setup.
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Support Rating
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
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Alternatives Considered
mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!
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Return on Investment
  • Very easy to hand over connections to new starters.
  • Having multiple remote protocols in one place is a massive time saver.
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ScreenShots

MSP360 Connect Screenshots

Screenshot of MacOSScreenshot of the quick support interface.Screenshot of where to control a computer remotely.Screenshot of where to allow remote access.