Barracuda Backup vs. MSP360 Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Backup
Score 7.5 out of 10
N/A
Designed to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A
MSP360 Backup
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Pricing
Barracuda BackupMSP360 Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda BackupMSP360 Backup
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda BackupMSP360 Backup
Considered Both Products
Barracuda Backup
Chose Barracuda Backup
Barracuda Backup is far more simple and easy to manage, we selected this over competitors because it gave a simple set and forget backup for cloud to cloud with unlimited retention. It also gave a very simple to use interface for monitoring backups of required. Pricing and …
Chose Barracuda Backup
The comparable product has a more limited feature set, best used for desktop and limited flexibility
Chose Barracuda Backup
Overall not impressed with Barracuda backup and we decided to move away from it. I wasn't involved in the selection but the organization has had it for years when the market was very different.
Chose Barracuda Backup
Barracuda Backup offers a full cloud to cloud offering and when we were implementing and building, Veeam did not have a full cloud to cloud offering, but rather a cloud to on prem, which we were concerned with the bandwidth usage and additional need to monitor as well as …
Chose Barracuda Backup
We actually ran both of these systems at once to provide end to end coverage. This worked extremely well for our internal email systems and provided great protection for our end users and great backups of all messages to and from the corporation. The combination of these two …
Chose Barracuda Backup
I [have] used a number of solutions in the past and in all cases I replaced what I used with the Barracuda solution. It was a simple and fast solution to deploy and easy to get staff up to speed on using the product. Support was top notch when deployment time came, they …
Chose Barracuda Backup
All solutions have their positive, neutral, and negative points. Veritas Backup Exec is excellent too. But it is more expensive and does not offer a management interface as friendly as Barracuda Backup is. We also have brand reliability because other company employees have also …
Chose Barracuda Backup
Barracuda Backup compared very favorably to Veeam Backup & Replication because it has all of the most necessary features you would expect in a backup solution, but can be deployed much faster and is easier to manage. The Linux based appliance reduces the need for using a …
Chose Barracuda Backup
All mentioned venders above did not give me the one-stop-shop approach to backup that I was looking for. Also, global deduplication and compression was a huge saving on local space. Most venders also charge per VM or per application being backed up, and this is cost-prohibitive …
Chose Barracuda Backup
The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and …
Chose Barracuda Backup
Dell/EMC CX4 series, Data Protector (formerly HP Data Protector), Quest Rapid Recovery (formerly AppAssure), Avamar and Veeam Backup & Replication
Chose Barracuda Backup
Barracuda was a much more cost effective solution than the others we evaluated. Its interface was light years ahead of Avamar, and its cost was much lower than Unitrends. Avamar had it beat in backup time, and Unitrends was a more mature product. In the end, Barracuda won out …
Chose Barracuda Backup
We used to use a product that Symantec offered. The problem was that it was not able to connect to Mac machines to back up data. This was a big issue, since we have Executives and marketing employees that use Macs. We also tested Druva inSync. It offered a lot of features that …
Chose Barracuda Backup
Barracuda has a lot of experience in the market, provides solutions that no other competitors have, and the support is very good
Chose Barracuda Backup
Barracuda is easy to use with Cloud Control. I can manage ESS and their Archiver on one screen.
Chose Barracuda Backup
Barracuda has been one of those must have tools for our IT shop. Quick, easy to use as well as safe and secure are a few ways to describe this product. Email archiving is made to keep your end users happy knowing that they have all of their past emails at their fingertips.
Chose Barracuda Backup
Each backup solution has its pros and cons, and each customer has their needs, and budget constraints. Barracuda Backup has helped us dramatically in the area of being able to provide customers a cost-effective solution, that's easy to manage and is one of those things you're …
Chose Barracuda Backup
We have used DATTO as well as Symantec Backup Exec. DATTO is 2X the cost of Barracuda for apples to apples specs. Also, we have not had good experiences with the DATTO (pushy) sales people. Backup Exec is a local on-premise product, when if you get a crypto infection it can …
Chose Barracuda Backup
While many solutions, such as Acronis and Symantec Backup Exec rely on number of agents or database services, Barracuda and Datto rely on total data storage. Barracuda's key feature is the hardware refresh. After 4 years of maintaining subscriptions, customers are entitled to …
Chose Barracuda Backup
Barracuda's price point, and it didn't require additional servers and/or storage.
Chose Barracuda Backup
Barracuda is MUCH easier to set up and use then Unitrends. Unitrends does not offer direct download of backed up files from their cloud, while Barracuda does. Unitrends uses a non-standard and difficult to use implementation of retention/archiving. Unitrends' backup to Amazon …
Chose Barracuda Backup
I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT …
Chose Barracuda Backup
For cloud only solutions, this may be great for small businesses or individuals, but the ability to have onsite as well as offsite backups makes recovery faster and more diverse to ensure all areas of data can be recovered quickly.
Chose Barracuda Backup
Barracuda has a rock solid reputation in the business, and sells quality products that any company should stand behind. I've not used any other product that has the level of quality that Barracuda does.
MSP360 Backup
Chose MSP360 Backup
Whenever we review other solutions, MSP360 always ends up on top. No special hardware needed, integrates with all of the NAS and closed storage providers, great support and price
Chose MSP360 Backup
Easier to manage, faster to implement and control, support for different cloud providers
Chose MSP360 Backup
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment …
Chose MSP360 Backup
By far the best and easiest solution for easy cloud backups. We bought the license and had it installed and running within about 10 minutes. Easy to restore data with very little trouble. Allows storage straight to Glacier for quick cheap storage. We have since recommended …
Chose MSP360 Backup
The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Chose MSP360 Backup
Unitrends has an easier management console. You can generate all kinds of reports. CloudBerry is easy to set up, but Unitrends is even easier. You don't have to wait for an installer with Unitrends if you decide to build a custom installer. It's just there to download. You can …
Chose MSP360 Backup
CloudBerry has a low cost but has the ability to attach to just about all the popular storage destinations. It is feature-rich and we've not got into a situation where the software has let us down.
Chose MSP360 Backup
They offer more OS support than anyone else. The only sad thing is that CloudBerry dropped their ransomware protection that was built in and no longer offers native ransomware protection.
Chose MSP360 Backup
I use Veeam, Nakivo and CloudBerry across the networks I manage. All three work well for their needs. Veeam is great for larger virtual environments. Nakivo is also good in those situations and because it's less expensive; it works well in smaller virtual environments. …
Chose MSP360 Backup
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how …
Features
Barracuda BackupMSP360 Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Barracuda Backup
7.9
Ratings
7% below category average
MSP360 Backup
-
Ratings
Universal recovery8.00 Ratings00 Ratings
Instant recovery1.50 Ratings00 Ratings
Recovery verification10.00 Ratings00 Ratings
Business application protection8.70 Ratings00 Ratings
Multiple backup destinations6.00 Ratings00 Ratings
Incremental backup identification10.00 Ratings00 Ratings
Backup to the cloud6.00 Ratings00 Ratings
Deduplication and file compression10.00 Ratings00 Ratings
Snapshots8.00 Ratings00 Ratings
Flexible deployment8.00 Ratings00 Ratings
Management dashboard8.00 Ratings00 Ratings
Platform support8.00 Ratings00 Ratings
Retention options10.00 Ratings00 Ratings
Encryption9.00 Ratings00 Ratings
Best Alternatives
Barracuda BackupMSP360 Backup
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda BackupMSP360 Backup
Likelihood to Recommend
6.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
6.0
(0 ratings)
7.1
(0 ratings)
Availability
7.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.2
(0 ratings)
8.4
(0 ratings)
Implementation Rating
8.0
(0 ratings)
10.0
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
7.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Barracuda BackupMSP360 Backup
Likelihood to Recommend
If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
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MSP360 provides the most flexibility when it comes to backup solutions. there have been no cases where it could not be used for our manages services clients. It has saved our clients many times over the years and we do not use another backup solution for any of our clients. There are a lot of solutions out there but MSP360 is priced right and serves the needs of all of our Managed Services clients.
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Pros
  • The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came.
  • The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs.
  • Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track.
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  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
  • You can't define backup systems to just go to the cloud, it has to be stored locally as well, which eats up the local storage.
  • These appliances are high-priced for a small amount of storage and if you want to upgrade, you buy a new appliance. There's no replacing hard drives, you basically move up $5K for each 2Tb and replace the entire appliance each time. It's not a healthy model for growth.
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  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
Love the units
Read full review
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
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The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
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I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
Work on a backup agent for Mac OS X or any Apple OS.
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Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and restore. Barracuda does this exceptionally well.
Read full review
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).
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Return on Investment
  • It is much lower priced than the alternate solution we where thinking about purchasing.
  • It was initially a much more cost-effective solution until they changed their cost model making the ROI go down over the last 2 years.
  • It saved our districts, that we on-boarded, the cost of new hardware. The deduplication factor kept the total size down for new adds.
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  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages