Carbonite Cloud-to-Cloud Backup vs. MSP360 Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Cloud-to-Cloud Backup
Score 8.0 out of 10
N/A
Carbonite Cloud-to-Cloud Backup includes comprehensive, automatic backup and recovery for Microsoft 365, SharePoint, Google Workspace, Salesforce, Box and Dropbox. It helps businesses quickly recover their SaaS data and reduce the impact of data loss to become more cyber resilient.N/A
MSP360 Backup
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Pricing
Carbonite Cloud-to-Cloud BackupMSP360 Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite Cloud-to-Cloud BackupMSP360 Backup
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite Cloud-to-Cloud BackupMSP360 Backup
User Ratings
Carbonite Cloud-to-Cloud BackupMSP360 Backup
Likelihood to Recommend
9.9
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
7.1
(0 ratings)
Support Rating
-
(0 ratings)
8.4
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Carbonite Cloud-to-Cloud BackupMSP360 Backup
Likelihood to Recommend
If you need to send information to someone and you don't want others to see in case the wrong person gets it, that you can encrypt it and just make sure the person has the password to open it. This program makes it very easy to send emails to others and inform people when you are away and when you will be available upon return.
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MSP360 provides the most flexibility when it comes to backup solutions. there have been no cases where it could not be used for our manages services clients. It has saved our clients many times over the years and we do not use another backup solution for any of our clients. There are a lot of solutions out there but MSP360 is priced right and serves the needs of all of our Managed Services clients.
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Pros
  • User profile data
  • Real time backup of all things
  • Nano speed recovery
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  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
  • More vocabulary to choose from when needing a different word to complete a sentence.
  • For example, when you point the arrow over Review that a list will appear for what is listed under that section as oppose to having to click on it.
  • Have a button that you can click on to demonstration how to use something for example graphs.
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  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
No answers on this topic
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
No answers on this topic
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
No answers on this topic
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
No answers on this topic
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
Super slow, often corrupted data, Carbonite is such a better engine and architecture.
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Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).
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Return on Investment
  • Helping busy staff members keep up with dates .
  • The reminders are perfect so you will not miss out on a meeting.
  • Being able to put the Team meeting on the calendar and all the person has to due to click the link to join the meeting. Fantastic!
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  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages