MSP360 Backup vs. Veeam Data Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Backup
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Veeam Data Platform
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
MSP360 BackupVeeam Data Platform
Editions & Modules
No answers on this topic
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
MSP360 BackupVeeam Data Platform
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
MSP360 BackupVeeam Data Platform
Considered Both Products
MSP360 Backup
Chose MSP360 Backup
Whenever we review other solutions, MSP360 always ends up on top. No special hardware needed, integrates with all of the NAS and closed storage providers, great support and price
Chose MSP360 Backup
Easier to manage, faster to implement and control, support for different cloud providers
Chose MSP360 Backup
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment …
Chose MSP360 Backup
By far the best and easiest solution for easy cloud backups. We bought the license and had it installed and running within about 10 minutes. Easy to restore data with very little trouble. Allows storage straight to Glacier for quick cheap storage. We have since recommended …
Chose MSP360 Backup
The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Chose MSP360 Backup
Unitrends has an easier management console. You can generate all kinds of reports. CloudBerry is easy to set up, but Unitrends is even easier. You don't have to wait for an installer with Unitrends if you decide to build a custom installer. It's just there to download. You can …
Chose MSP360 Backup
CloudBerry has a low cost but has the ability to attach to just about all the popular storage destinations. It is feature-rich and we've not got into a situation where the software has let us down.
Chose MSP360 Backup
They offer more OS support than anyone else. The only sad thing is that CloudBerry dropped their ransomware protection that was built in and no longer offers native ransomware protection.
Chose MSP360 Backup
I use Veeam, Nakivo and CloudBerry across the networks I manage. All three work well for their needs. Veeam is great for larger virtual environments. Nakivo is also good in those situations and because it's less expensive; it works well in smaller virtual environments. …
Chose MSP360 Backup
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how …
Veeam Data Platform
Chose Veeam Data Platform
It's hard to compare - you have to evaluate your organization's needs to pick what is best suited. Additionally, factors that require planning, such as an ever-changing and evolving landscape, may necessitate adjusting your approach to a problem, which may include considering a …
Chose Veeam Data Platform
Veeam is the easiest to manage of these products. They were the first to provide server replication in the VM environment.
Chose Veeam Data Platform
Veeam is far easier to use than Commvault and offers easier SQL backups than Acronis.
Chose Veeam Data Platform
Veeam is easy to use, easy to set up, and easy to integrate into an environment.
Chose Veeam Data Platform
Veeam Data Platform offered a better, easier to use product at a significant cost reduction than Bacula Enterprise. Bacula was almost 5 times the cost of Veeam Data Platform and, having now used both in my career, Veeam Data Platform is absolutely the better product in terms …
Chose Veeam Data Platform
Veeam Data Platform offered a more user-friendly interface and a faster uptime for data repopulation. Plus no software hacks reported was a bonus.
Chose Veeam Data Platform
Veeam Data Platform is much more vast in terms of features compared to the Veeam Data Platform backup for Salesforce product. Although the Veeam Data Platform backup for Salesforce is pretty good at what it does. It lacks the ability to be able to restore all objects at once. …
Chose Veeam Data Platform
Veeam Data Platform is superior in every way to each and every backup solution I have ever used.
Chose Veeam Data Platform
Veeam Data Platform is reliable, simple and user friendly. All the review that I read was positive so I made my choice based on that.
Chose Veeam Data Platform
I used Quest at my previous employer and it was wonderful. Their pricing increased over the years while not offering any new features. We looked at their new offering (qorestore and netvault), but that was significantly more expensive than Rapid Recovery so we looked at other …
Chose Veeam Data Platform
I used these products at other businesses. That said Veeam is by far more flexible than any other backup product I have ever used. While many have a reporting/overview product, Veeam ONE is also the most comprehensive single-pane-of-glass tool I have ever used as well.
Chose Veeam Data Platform
Veeam is much more robust and easy to manage than the competitors that we used in the past. I never got the same feeling of confidence with those backups that I have now with Veeam. The pricing was also similar or better, and less complicated since there is just one type of …
Chose Veeam Data Platform
Veeam is much faster and more cost effective than NetVault.
Chose Veeam Data Platform
Good, it backs up linux where shadowprotect does not. ShadowProtect is less expensive so we keep it as well.
Chose Veeam Data Platform
We didn't have a true solution before and we went off the recommendation from our vendor to help us get the solution setup and ready to go. So far we are very happy with the recovery and the ease of use of the product. I would definitely purchase it again in the future.
Chose Veeam Data Platform
Veeam Data Platform beats competition on price and full stack advantage
Chose Veeam Data Platform
Commvault is a standard backup platform for Enterprise backups, but we have no need for its extensive client abilities or the staff for the vast infrastructure that is required to use it. Cohesity is a truly fantastic system, but it is too far for larger companies than the one …
Chose Veeam Data Platform
I use them both currently.
Chose Veeam Data Platform
Struggled with the complexity and cost of previous solutions. Veeam Data Platform has been easy to use and has allowed us to recover data from our backups with a few easy clicks.
Chose Veeam Data Platform
The previous products I used did the job but not elegantly. Veeam Data Platform made it easy to install and configure. Our backups are tested using sureback and verified daily. I don’t anticipate looking for another product for awhile.
Chose Veeam Data Platform
We have always gotten the use and features promised by Veeam Data Platform where other providers either couldn't deliver or didn't have the feature set. Veeam Data Platform tends to under promise and over deliver.
Chose Veeam Data Platform
Rubrik, Dell Avamar, Dell Networker, Microsoft 365, Hyper-V, Cisco Compute Hyperconverged with Nutanix, Azure VMware Solution, VMware ESXi, Microsoft Windows, Red Hat Enterprise Linux (RHEL), CentOS Linux, Barracuda Backup, PowerProtect DD Series, Symantec Edge Secure Gateway, …
Features
MSP360 BackupVeeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
MSP360 Backup
-
Ratings
Veeam Data Platform
9.2
Ratings
8% above category average
Universal recovery00 Ratings9.20 Ratings
Instant recovery00 Ratings9.40 Ratings
Recovery verification00 Ratings9.30 Ratings
Business application protection00 Ratings9.20 Ratings
Multiple backup destinations00 Ratings9.60 Ratings
Incremental backup identification00 Ratings9.70 Ratings
Backup to the cloud00 Ratings9.10 Ratings
Deduplication and file compression00 Ratings8.90 Ratings
Snapshots00 Ratings9.30 Ratings
Flexible deployment00 Ratings9.20 Ratings
Management dashboard00 Ratings7.50 Ratings
Platform support00 Ratings9.20 Ratings
Retention options00 Ratings8.90 Ratings
Encryption00 Ratings9.70 Ratings
Best Alternatives
MSP360 BackupVeeam Data Platform
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 BackupVeeam Data Platform
Likelihood to Recommend
10.0
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
7.8
(0 ratings)
Usability
7.1
(0 ratings)
9.9
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
7.4
(0 ratings)
Support Rating
8.4
(0 ratings)
10.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
9.9
(0 ratings)
Configurability
-
(0 ratings)
7.4
(0 ratings)
Ease of integration
-
(0 ratings)
8.6
(0 ratings)
Product Scalability
-
(0 ratings)
7.4
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.9
(0 ratings)
Vendor pre-sale
-
(0 ratings)
4.0
(0 ratings)
User Testimonials
MSP360 BackupVeeam Data Platform
Likelihood to Recommend
MSP360 provides the most flexibility when it comes to backup solutions. there have been no cases where it could not be used for our manages services clients. It has saved our clients many times over the years and we do not use another backup solution for any of our clients. There are a lot of solutions out there but MSP360 is priced right and serves the needs of all of our Managed Services clients.
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Veeam Data Platform is best suited in environments that fall under its compatible applications, which it backs up. Any sized business could benefit. The ease of use and metrics are a breeze and the learning curve is low. However, if you're using hypervisors, products that have no support by Veeam Data Platform, then clearly wouldn't be a great fit. Their workaround for this by using OS level backups for baremetal deployments but increases the risk of failure when doing restores.
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Pros
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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  • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
  • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
  • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
  • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
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Cons
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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  • It should recommend the most secure method of backup methods to ensure immutability.
  • It should maximize SnapMirror technology when using a NetApp as a backup target to replicate backups to CVO targets.
  • It should provide a centralized dashboard for backing up all PaaS services in Azure.
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Likelihood to Renew
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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The platform has consistently delivered strong performance, reliability, and innovative features that align well with our data protection needs. Its robust capabilities in backup, recovery, and cloud integration have significantly improved our operational efficiency and disaster recovery planning. The only reason for not giving a full 10 would be our ongoing evaluation of emerging technologies and solutions to ensure we are maximizing our IT investments. Overall, Veeam Data Platform has proven to be an invaluable asset to our organization.
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Usability
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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If you are familiar with most Windows software UIs, there should be no issue learning Veeam. Even better if you're already familiar with backup strategies, &c., since all of that is integrated and possible. I doubt my grandmother could use it, but she's not the target audience. If you've been in IT for a bit, this is very usable.
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Reliability and Availability
No answers on this topic
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
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Performance
No answers on this topic
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
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Support Rating
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
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In-Person Training
No answers on this topic
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
No answers on this topic
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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When deploying Veeam, be sure you have your environment right-sized. While it is not a big deal to increase capacity later, it will make a difference if you are trying to run Veeam on instances/VMs that are not appropriately sized on CPU and Memory requirements.
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Alternatives Considered
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).
Read full review
Commvault is a standard backup platform for Enterprise backups, but we have no need for its extensive client abilities or the staff for the vast infrastructure that is required to use it. Cohesity is a truly fantastic system, but it is too far for larger companies than the one that I work for. Its cost also makes it prohibitive for SME's like us. Norton Backup was so long ago, I don't know if it even exists. It was difficult to use, had very slow recovery times, and I don't miss it at all.
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Scalability
No answers on this topic
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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  • When Veeam is running well, I don't need to babysit it at all; I just read the email reports and am done.
  • When it doesn't work, Veeam consumes entire days getting everything working again.
  • Veeam has significantly improved how we test new software by enabling easy duplication of existing resources to different platforms.
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ScreenShots

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages

Veeam Data Platform Screenshots

Screenshot of the Veeam Data Platform dashboard, that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.