TrustRadius

MSP360 Connect vs. RemotePC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Connect
Score 0.0 out of 10
N/A
MSP360 Connect (formerly Remote Desktop) MSP360 Connect is a remote desktop solution designed for MSPs and IT teams. It allows users to access and control Windows computers from any system, as well as oversee and manage all remote connections in a single web console.N/A
RemotePC
Score 8.9 out of 10
N/A
RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…
$29.50
per year 1 computer
Pricing
MSP360 ConnectRemotePC
Editions & Modules
No answers on this topic
Consumer
$29.50
per year 1 computer
SOHO
$99.50
per year 10 computers
HelpDesk
$99.50
per year unlimited computers
Team
$299.50
per year 50 computers
Enterprise
$599.50
per year 100 computers
Offerings
Pricing Offerings
MSP360 ConnectRemotePC
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe price depends on the selected edition – Free Connect, Standalone Connect or Managed Connect.RemotePC offers regular first year discounts for all plans.
More Pricing Information
Community Pulse
MSP360 ConnectRemotePC
Considered Both Products
MSP360 Connect

No answer on this topic

RemotePC
Verified User
Anonymous
Chose RemotePC
RealVNC was the godfather of Remote connectivity, but security was a concern as well as performance. I will have to admit it has been several years since I have used RealVNC
Verified User
Anonymous
Chose RemotePC
I was tired of dealing with the free 1 minute algorithm lockup, even when I wasn't a business. I prefer to pay something (a lot less) that I ended up discovering is even easier to use and better than them
Casey Cockfield | TrustRadius Reviewer
Casey Cockfield
IT Infrastructure Engineer
Chose RemotePC
Its just easy to use and does exactly what is advertised. There is nothing complicated about it. If you need access to your home PC from anywhere in the world on a computer with a browser or a smart phone, you now have it for a super low price.
Verified User
Anonymous
Chose RemotePC
RemotePC is remarkably similar to TeamViewer. It uses a similar interface to TeamViewer software. When I first started using it, I thought it was a little slower, but after a month, I noticed it was almost the same. It is stable and does exactly what I need (Internet-based …
Verified User
Anonymous
Chose RemotePC
RemotePC offers a more cost-effective solution compared to TeamViewer, with similar features for remote desktop access. I selected RemotePC because it provides better value for smaller teams or individual users, offering lower pricing tiers and equally robust security measures, …
Verified User
Anonymous
Chose RemotePC
This software offers a similar feature set at a much better price point, making it a better value.
Verified User
Anonymous
Chose RemotePC
There is no comparison between our old system and RemotePC. I went with RemotePC so that we would have access to any remote system, from any platform, regardless of where I was. Be that my own laptop, my home workstation or even my smartphone. In a pinch I could even stop at …
William SAAD | TrustRadius Reviewer
William SAAD
Strata Manager
Chose RemotePC
RemotePC blows them out of the water. It is much more user-friendly and doesn't drop out all the time.
Alan Brown | TrustRadius Reviewer
Alan Brown
Managing Director
Chose RemotePC
I selected RemotePC as it seemed to offer a better selection of features at a more realistic price than competitors.
Verified User
Anonymous
Chose RemotePC
TeamViewer has a lot of features (maybe even too many) and feels very overpriced. RemotePC delivers much greater value.
Verified User
Anonymous
Chose RemotePC
It is pretty similar. Splashtop is good but a bit pricey. RemotePC is more cost effective. Over all my favorite has been bomgar, RemotePC is better then kaseya.
KS
Kasey Sees
VP of Operations
Chose RemotePC
I think RemotePC is cost-effective, has excellent performance and responsiveness, and is user-friendly.
CR
Courtney Ramos-Fincher
CEO (Chief Executive Officer)
Chose RemotePC
I cannot print to my local/home computer from FortiClient. I can with RemotePC.
I had many connection issues using FortiClient. I have had none with RemotePC.
FortiClient's equipment has a planned sunset date...thereby forcing me to purchase new equipment. RemotePC does not …
JG
John Green
president
Chose RemotePC
RemotePC provides the same service ad a substantially lower cost and is considerably more user friendly
SS
Sandy Szabo
Consultant
Chose RemotePC
As I mentioned earlier all the above products had difficulty working with Apple Operating Systems. Difficult to set the optimum security settings. Problems arose every time an OS update occurred.
AB
Adam Bell
Systems Lead
Chose RemotePC
RemotePC provides comprehensive features and secure reliable connections at value pricing for our fixed remote admin needs.
Features
MSP360 ConnectRemotePC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
MSP360 Connect
-
Ratings
RemotePC
9.8
Ratings
19% above category average
Screen sharing00 Ratings9.90 Ratings
File transfer00 Ratings9.90 Ratings
Instant message00 Ratings9.90 Ratings
Over-the-Internet remote session00 Ratings9.90 Ratings
Initiate remote control from mobile00 Ratings9.60 Ratings
Remote management of servers & workstations00 Ratings9.80 Ratings
Remote Active Directory® management00 Ratings9.90 Ratings
Centralized management dashboard00 Ratings9.70 Ratings
Session record00 Ratings9.90 Ratings
Annotations00 Ratings9.90 Ratings
Multi-platform remote control00 Ratings9.80 Ratings
Best Alternatives
MSP360 ConnectRemotePC
Small Businesses
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 ConnectRemotePC
Likelihood to Recommend
-
(0 ratings)
9.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
7.5
(0 ratings)
User Testimonials
MSP360 ConnectRemotePC
Likelihood to Recommend
No answers on this topic
Being able to use my office computer from any other computer with the RemotePC software seamlessly. Having the ability to control and access software and hardware just like working from my office computer. On the other side, the printing capabilities can be improved to allow for better remote printing. Otherwise the system works very well
Anthony Castellano | TrustRadius Reviewer
Read full review
Pros
No answers on this topic
  • Easy setup, Within minutes of Installation I was up and running
  • Security - OTP 2-Factor authentication, passed security testing.
  • Performance - Though I have not fully pushed the boundary it performs as if I was sitting at my desk at home from an Android tablet in the parking lot of work.
  • Value - We all have taken a gamble when buying a product. This is one of the purchases that I am actually happy with. It is a great value for what you get.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • long waiting time to initiate connection compare to competitors
  • total lack of keyboard translation between macOS - Windows. No keyboard configuration options at all. I don't recommend macOS users, and non-english keyboard layout users.
  • Key combination transfer doesn't work or behaves strange
AG
Adam Gbk
physician
Read full review
Likelihood to Renew
No answers on this topic
I still find value in this tool. If I needed to increase computers supported, I would need to revaluate pricing concerns.
Steve Bessler | TrustRadius Reviewer
Read full review
Usability
No answers on this topic
At this point I have no issue with RemotePC's overall usability. It continues to meet my needs for what is required for me to run my business. I would like to see continued improvements with RemotePC's allowing me to continue to work remotely. Waking or starting the computer would be a plus.
Anthony Castellano | TrustRadius Reviewer
Read full review
Alternatives Considered
No answers on this topic
Its just easy to use and does exactly what is advertised. There is nothing complicated about it. If you need access to your home PC from anywhere in the world on a computer with a browser or a smart phone, you now have it for a super low price
Casey Cockfield | TrustRadius Reviewer
Casey Cockfield
IT Infrastructure Engineer
Read full review
Return on Investment
No answers on this topic
  • Zero friction remote access on demand
  • Very competitive priced
  • Saving 2 hours travel time per session
  • Saving 30 min reporting per session
AB
A Bell
Systems Lead
Read full review
ScreenShots

MSP360 Connect Screenshots

Screenshot of MacOSScreenshot of the quick support interface.Screenshot of where to control a computer remotely.Screenshot of where to allow remote access.

RemotePC Screenshots

Screenshot of Screenshot of Screenshot of