MUGA vs. Zoho Meeting

It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.

Incentivized

I would definitely like to say that for a team lead who sends pie charts, surveys and questions to the teams, this software would be his best choice as the analytics of this all data by Zoho Meeting is one of the best in the market. The only downside of Zoho Meeting is its webinar pricing which could be a bit tough to pay for NGO's or less earning companies.

Incentivized

• Reliability
• Good connection
• Security
• Ease of use - easy set up for new employees inside the co and out

Incentivized

• Very very simple to use
• Audio quality is very much clear
• We have the recording facility with this tool, so we can record the meeting or webinar for the future purpose
• We get the upcoming meeting and past meeting in the home page so we have less chance to miss any meeting.
• we can share the screen and can give the control to others as well.

Incentivized

• Connectivity at times there are speed + connection issues
• Price - at times our invoice is different than expected and it is tough to reconcile
• Service - difficult to get someone on the phone for customer service needs

Incentivized

• One of the negative aspects of this service is that there is no user or meeting management when you are in one videoconference.
• Another negative aspect of Zoho Meeting is that the chat and messaging option does not exist in the middle of a webinar or video conference.

Incentivized

Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product

Incentivized

Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.

Incentivized

We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A

Incentivized

Zoho Meeting is fantastic in terms of proper after sale service as well as delivering the expectations of the clients. We, as a business, successfully achieved the engaging organisation status through this platform. Our employees are also happy with the supports from Zoho. We appreciate the efforts of Zoho and recommend to others.

Incentivized

No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.

Incentivized

Zoom focuses on video webinars, meetings, chat options, integration, and high-definition video conferencing, whereas Microsoft Teams focuses on Microsoft integrations that include real-time video chat. Both Google Meet and Zoho Meeting offer various features, including HD video conferencing, scheduling, recording, app sharing, and HD videoconferencing in private meeting rooms. In addition to the unique characteristics of Zoho's UI, embedding meeting links, and so forth, these are excellent features that help the end-user tremendously.

• Great return. It has come in handy for our customers to use it also
• Great for new employees
• Good for last minute set-up calls with customers

Incentivized

• Zoho Meeting helped us save money because of their low cost packages.
• Unfortunately because of their bad video quality we had to look for other options.
• Some clients were not familiar with Zoho Meeting because of the less popularity so we had to use other meeting applications to organize meetings

Incentivized