Mural vs. Whiteboard.chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mural
Score 6.5 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Whiteboard.chat
Score 7.0 out of 10
N/A
Whiteboard.chat – an interactive online whiteboard platform designed to support teaching and learning experiences, offering a free tier. Available to educators and students across the USA, the online whiteboard fosters collaborative, immersive learning environments and includes tools for real-time interaction, teachers engage, annotate, and instruct while students actively participate and learn.
$0
supported by ads (teacher boards only, 10 class boards)
Pricing
MuralWhiteboard.chat
Editions & Modules
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Educator Free
$0
supported by ads (teacher boards only, 10 class boards)
Starter
$3
per month
Basic
$7
per month
Gold
$15
per month
Schools/Districts
$150
per month
Offerings
Pricing Offerings
MuralWhiteboard.chat
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
MuralWhiteboard.chat
User Ratings
MuralWhiteboard.chat
Likelihood to Recommend
9.6
(0 ratings)
-
(0 ratings)
Usability
7.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
MuralWhiteboard.chat
Likelihood to Recommend
Remote Collaboration: In a remote or distributed work environment, Mural shines. It enables teams to collaborate effectively in real-time, bridging geographical gaps and facilitating virtual meetings, workshops, and brainstorming sessions. Workshop Facilitation: For facilitators leading workshops or team-building activities, Mural provides interactive templates and tools for engaging participants and achieving specific objectives.
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Whenever the engineers & architects of my team require a brainstorming session, we normally use a whiteboard, as the enterprise does provide Miro licenses with associated. Hence, a whiteboard comes in handy when troubleshooting or discussing the requirements surrounding an application or technical infrastructure for a project. As it removes the dependency on requesting an additional Miro license, we use it. The board also loads faster than a Miro board.
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Pros
  • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
  • Drag-and-drop components for ease of use
  • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
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  • Team collaboration feature where multiple users can contribute at the same time.
  • It has wide variety of tools that can be use for creative brainstorming.
  • Whiteboard.chat has no license cost associated with it.
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Cons
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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  • The UI is lightweight and works well but can be more attractive.
  • The templates available are quite generic and basic; themed templates can be added.
  • Whiteboard navigation is mouse-dominated, but it also has too many hotkeys that make it confusing for the user. They can be easier.
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Usability
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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The application, although it loads faster even at slower internet connections, and is a good alternative to Miro boards, still requires some more room for improvement. During live sessions, when multiple users contribute to the board, the updates are openly visible to all. Perhaps a privacy feature that hides text, available to the board admin, would allow me to give a rating. Being from an ersecurity background, I think the app also requires a secure sign-up process with MFA.
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Support Rating
Chat support tends to get back to you within a few hours and are always helpful.
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No answers on this topic
Alternatives Considered
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how fast the pages load, especially links within the board. Any app is better than Microsoft whiteboard which is appalling unusable and feature incomplete.
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I'd rate it lower than Miro but higher than draw.io and Lucidchart. The other two do not have a real-time collaborator feature for users; they have limited tools for designing and no provision for syncing with third-party apps. While whiteboard. Chat does provide a provision for the creation of JIRA or Azure DevOps tickets directly from a sticky note, like Miro.
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Return on Investment
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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  • Because the app is lightweight and less expensive, it loads faster, saving time in meetings and when sharing links.
  • Embeds easily with Confluence docs.
  • Templates are more simple and no variety needs some improvements.
  • Standardized custom templates are not saved; adding the save template feature would help.
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ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.

Whiteboard.chat Screenshots

Screenshot of