MyCommerce vs. Paddle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyCommerce
Score 7.0 out of 10
N/A
MyCommerce is a low cost, quick-to-market, self-service ecommerce solution that is designed for companies who sell digital products and want to take their business into the largest global markets. The vendor’s value proposition is that they take the complexity out of global ecommerce so business users can focus on delivering great products, creating a localized shopping experience, and growing their business on a global scale. The vendor says their solution meets the following…N/A
Paddle
Score 5.1 out of 10
N/A
London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
Pricing
MyCommercePaddle
Editions & Modules
No answers on this topic
Custom
custom pricing
Offerings
Pricing Offerings
MyCommercePaddle
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe MyCommerce content management and e-commerce platform starts at just $1,495. Costs can go up from there depending on what Packages (if any) you choose, and the level of design integration required. Full setup and installation is included.
More Pricing Information
Community Pulse
MyCommercePaddle
Considered Both Products
MyCommerce
Chose MyCommerce
We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Paddle
Chose Paddle
So far, we haven't used other solutions, but we are thinking of trying Stripe for a global perspective and MercadoPago here in Chile and other countries where they have a presence.
Chose Paddle
Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart …
Chose Paddle
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. …
Chose Paddle
Paddle supports easy credit/debit card payments. It supports companies across the world. It has the best user experience for our users.
Best Alternatives
MyCommercePaddle
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.9 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyCommercePaddle
Likelihood to Recommend
7.0
(0 ratings)
7.1
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
MyCommercePaddle
Likelihood to Recommend
DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
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I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
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Pros
  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
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  • Taking care of the relation with government entities and compliance in each country.
  • They take care of the VAT for us.
  • It gives the tools to scale to other countries being able to charge your users in different parts of the world.
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Cons
  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
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  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
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Likelihood to Renew
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
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No answers on this topic
Alternatives Considered
We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Read full review
Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
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Return on Investment
  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
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  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
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ScreenShots

Paddle Screenshots

Screenshot of Padddle Payment Gateway