N-able N-sight RMM vs. Open iT StorageAnalyzer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-able N-sight RMM
Score 8.6 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
Open iT StorageAnalyzer
Score 0.0 out of 10
N/A
StorageAnalyzer is an IT asset management tool that monitors files, file systems, disks and backups to enable accurate IT asset planning and efficient use of storage resources. It provides a centralized overview of storage resources, and improves performance through storage optimization, and drives accurate and flexible IT budgeting and chargeback.N/A
Pricing
N-able N-sight RMMOpen iT StorageAnalyzer
Editions & Modules
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Offerings
Pricing Offerings
N-able N-sight RMMOpen iT StorageAnalyzer
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
N-able N-sight RMMOpen iT StorageAnalyzer
Features
N-able N-sight RMMOpen iT StorageAnalyzer
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
N-able N-sight RMM
10.0
Ratings
30% above category average
Open iT StorageAnalyzer
-
Ratings
Remote monitoring10.00 Ratings00 Ratings
Network device monitoring10.00 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
N-able N-sight RMM
10.0
Ratings
29% above category average
Open iT StorageAnalyzer
-
Ratings
Patch Management10.00 Ratings00 Ratings
Policy-based automation10.00 Ratings00 Ratings
User Ratings
N-able N-sight RMMOpen iT StorageAnalyzer
Likelihood to Recommend
6.2
(0 ratings)
-
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Support Rating
7.4
(0 ratings)
-
(0 ratings)
User Testimonials
N-able N-sight RMMOpen iT StorageAnalyzer
Likelihood to Recommend
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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Pros
  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
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Cons
  • There are so many features and options that it can be overwhelming in the beginning.
  • Wish there was a way to add custom fields to reports.
  • The GUI is crowded or links aren't clearly described on certain pages. I find myself forgetting how to get to certain views.
  • The software can start to lag after a while even if the hardware is specced out correctly. I would definitely recommend over-speccing the device.
  • API is just OK, wish they would put more effort into this.
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Usability
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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Support Rating
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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Alternatives Considered
We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for automated ticket templates.
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Return on Investment
  • The SolarWinds name carries a good bit of clout in the industry. This has definitely helped secure a few deals.
  • The addition of Cloud Backups had a positive impact because we were able to easily add it as a bolt-on for existing clients. We have now added this offering to almost 20% of our managed servers.
  • We are in the process of moving into a "co-managed" business plan. SolarWinds RMM has facilitated this by allowing us to help in-house IT teams with offloading server management and maintenance while they are able to focus on big-picture objectives.
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ScreenShots

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard