Narvar vs. TalkToTheManager

Narvar

Narvar

9 Reviews and Ratings

TalkToTheManager

TalkToTheManager

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Narvar	Score 8.0 out of 10	N/A	Narvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.	N/A
TalkToTheManager	Score 0.0 out of 10	N/A	Replacing comment cards, TalkToTheManager provides a means of using text messaging to gain an understanding of a restaurant guest's experience. The service includes: A unique phone number to display. Customers text their comments to the number, anonymously. Managers & owners get comments by text or email. Reply, privately, without exposing a personal cell number. The Text Message Surveys help users to get…	$29 per month per location

Pricing

Narvar

TalkToTheManager

Editions & Modules

No answers on this topic

Starter: $29
per month per location
Plus: $69
per month per location
Pro: $199
per month per location

Offerings

Pricing Offerings
Narvar	TalkToTheManager
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Narvar	TalkToTheManager
Considered Both Products	Narvar Verified User Anonymous Chose Narvar Narvar, in my experience, is significantly more expensive. Incentivized Helpful? VS Vivienne So Senior Manager of Ecommerce Chose Narvar I haven't seen anything like Narvar exactly. The most similar is the estimated delivery text notification/reference page functionality on Shopify sites. Incentivized Helpful? Correy Honza Director of eCommerce Chose Narvar At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool. Incentivized Helpful?	TalkToTheManager No answer on this topic

Best Alternatives
	Narvar	TalkToTheManager
Small Businesses	Sogolytics Score 9.0 out of 10	Sogolytics Score 9.0 out of 10
Medium-sized Companies	CustomerSuccessBox Score 9.5 out of 10	CustomerSuccessBox Score 9.5 out of 10
Enterprises	Verint Voice of the Customer Score 10.0 out of 10	Verint Voice of the Customer Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Narvar	TalkToTheManager
Likelihood to Recommend	8.4 (0 ratings)	- (0 ratings)
Support Rating	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	Narvar	TalkToTheManager
Likelihood to Recommend	If you are an e-commerce retailer that needs out of the box functionality to enhance your shipment tracking, then I highly recommend Narvar. The monthly spend far out weighs the cost of having an internal team build this out --- not to mention the time it takes to spin the solution up. Correy Honza Director of eCommerce Read full review	No answers on this topic
Pros	Their client success team is pretty attentive & helpful. Ease of using the tool. UX Design of the platform tools Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	Adding other functionality beyond the basic technology can be costly for a small to medium business. Narvar's grown rapidly since we started using them and their baseline costs for add-ons are out of our price range for post-purchase/returns. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review	No answers on this topic
Support Rating	Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review	No answers on this topic
Alternatives Considered	I haven't seen anything like Narvar exactly. The most similar is the estimated delivery text notification/reference page functionality on Shopify sites. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review	No answers on this topic
Return on Investment	Reduce contact center volume. Increase NPS. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots