Navan vs. TripIt

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Navan
Score 8.0 out of 10
N/A
Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A
TripIt
Score 8.0 out of 10
N/A
TripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
Pricing
NavanTripIt
Editions & Modules
Navan Business
Free
Navan Enterprise
Let's Talk
No answers on this topic
Offerings
Pricing Offerings
NavanTripIt
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NavanTripIt
Considered Both Products
Navan
Chose Navan
TripActions is the first platform of its kind used by the company. Our director of Domestic Sales selected TripActions after evaluating other platforms (the names of which I do not know). His objective was to streamline travel planning, so that individual users are able to …
Chose Navan
TripActions destroys Concur. TripActions is way more user friendly and has a ton more functionality. No comparison.
Chose Navan
We used Corporate Traveler in the past. It was nice to have a dedicated travel agent, but with an organization, our size TripActions has been the best option!
Chose Navan
I personally believe that TripActions is ahead of the game here. They're always pushing out additional features and their functionality never seems to fail.
Chose Navan
I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 …
Chose Navan
TripActions has superior UI, better inventory, pretty much better in every way.
Chose Navan
TripActions have less shady tricks and hidden fee but the same or better selection and price, save time.
Chose Navan
TripActions stacks up exceptionally when comparing against similar tools such as Nexonia, or Certify. Both of which I have used at prior Sales Orgs. With expense tools, it all comes down to the mobile application. If you're traveling at all for your role/job, you will …
Chose Navan
Not a fan of TripIt at all. TripActions is clearly the superior product in giving vast rewards and benefits for business travel. TripIt has seamless integration with Concur but is not user-friendly at all.
Chose Navan
TripActions is better in every way. Support, ease of use, benefits to me, as well as just the ability to compare options easily in a variety of different ways. It easily links to my travel rewards programs which is nice so I can get the benefits even when booking with my …
Chose Navan
I think TripActions is better since visually it is easier to review the trip. The appeal to the eye is nice.
Chose Navan
Definitely the look, feel and usability.
Chose Navan
TripActions is far superior to Egencia in terms of ease of use and customer support. I would not recommend Egencia for company use.
Chose Navan
They are not built for enterprises, not as intuitive, easy or organized
Chose Navan
Concur was very hard to use and most of my team didn't like using it. It was not user-friendly like TripActions.
Chose Navan
User-friendly interface. TripActions is extremely intuitive and easy to use, with tabs, graphics, chat, etc. Bonuses for individuals. The Amazon bonuses are a best seller.
Chose Navan
We evaluated a number of products and landed on TripActions... flexibility about company policy; deployment of iPhone app and its integration with Expensify were key.
Chose Navan
We realized there was a lot of money being spent on travel and hotel accomadations, and there was no way to cap how much an employee was spending. This has solved many business problems by visually explaining the correct amount someone should be spending on flights and hotels, …
Chose Navan
We did not have a good experience with Concur. It was difficult to use and outdated. I spent many days helping our travelers try to find the correct flights on Concur, or helping them troubleshoot errors. TripActions was a huge improvement and both myself and our travelers …
Chose Navan
I was not part of the evaluation process.
TripIt
Chose TripIt
TripIt is cheap and easy to use. While the other apps and way more expensive and not so much easy to use at all. Google had a good travel app but for no reason it was discontinued.
Chose TripIt
TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt …
Chose TripIt
I haven't evaluated any others. I have been happy with TripIt so I have not felt the need to find others. I am not really aware of any others. I might eventually looks at others if TripIt stops coming up with enhancements. I have no plans to search yet.
Chose TripIt
I think they are equally useful and I liked using both of them.
Chose TripIt
I've tried google trips and Tripcase in the past, but it doesn't work as smooth as TripIt. They sometimes don't recognize the confirmation emails that I forwarded them.
Chose TripIt
I have not used or evaluated any other tool. Once I forwarded my first email and had it automatically show up in my itinerary, I was sold. There might be some other alternatives worth investigating which I have not used.
Chose TripIt
Earlier in my review, I talked about how my company implemented Concur and offered TripIt as an add-on. While Concur offers a mobile app that gives you some of your itinerary information, it doesn't have the same focus as a "one-stop-shop" that TripIt does. This is why TripIt …
Chose TripIt
TripIt has more features and is easier to use. More user-friendly. The pro version has several other benefits such as the ability to look for alternate flights and track reward points, seating, airport wait times for security, lounge buddy credit, more real-time updates, fares …
Features
NavanTripIt
Travel Management
Comparison of Travel Management features of Product A and Product B
Navan
1.2
Ratings
93% below category average
TripIt
7.6
Ratings
80% above category average
Customizable Approval Workflows2.00 Ratings7.00 Ratings
Readily Available Support1.00 Ratings7.00 Ratings
Travel Spend Reports1.00 Ratings00 Ratings
Consolidated Invoicing1.00 Ratings00 Ratings
Easy Travel Booking2.00 Ratings7.00 Ratings
Mobile Travel Application1.00 Ratings9.00 Ratings
Centralized Itinerary Management1.00 Ratings10.00 Ratings
Collaborative Booking1.00 Ratings6.00 Ratings
Loyalty Programs1.00 Ratings00 Ratings
Reuses Traveler Information1.00 Ratings5.00 Ratings
User-friendly Interface1.00 Ratings9.00 Ratings
Integrated Expensing Tool1.00 Ratings00 Ratings
Travel Alerts1.00 Ratings8.00 Ratings
Extensive Inventory00 Ratings8.00 Ratings
Best Alternatives
NavanTripIt
Small Businesses
Rippling
Rippling
Score 8.9 out of 10
Rippling
Rippling
Score 8.9 out of 10
Medium-sized Companies
Lola.com
Lola.com
Score 8.0 out of 10
Lola.com
Lola.com
Score 8.0 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NavanTripIt
Likelihood to Recommend
1.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
9.4
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
NavanTripIt
Likelihood to Recommend
TripActions is absolutely useful for any outside sales teams and companies that promote or offer a lot of travel. If the sales team travels as much as ours does, it's worth the investment. If travel is not something that most of your company has on a monthly to quarterly basis, I do not think that TripActions would be well suited for that environment
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TripIt is one of those business apps that, while not strictly required, represents a huge quality of life improvement for those of us who travel regularly for work. Capturing your itinerary information in one place, so you have one point of reference is a great benefit. When you couple that with relevant notifications about your itinerary, and an Apple Watch app for quick at-a-glance information about your travel plans, you really can't beat it. Highly recommended.
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Pros
  • Provides a wide range of travel options within a wide budget.
  • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
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  • Travel itinerary tracking to see track delays or flight changes (pro version)
  • Seat tracker to nab the best seat no matter what class of air travel (pro version)
  • Time to airport, train station information (pro version)
  • Check in reminder (pro version)
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Cons
  • Global Pricing: Since TripActions has the role of an inventory aggregator, they have to tackle inventory one distributor at a time. If CTrip or MakeMyTrip has better inventory, it won't flow through to TripActions until a deal with them is made.
  • Controls: TripActions is very open in the way it enforces policy - meaning it isn't for every company. If a customer wants more heavy-handed controls, they'll have to go with a competitor.
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  • Some addresses sometimes do not load (But this is becoming rare these days)
  • Add some color to the icons (again minor improvement)
  • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
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Likelihood to Renew
This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
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I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
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Usability
No answers on this topic
It is very easy to use and you can combine with Apple Watch por easier usage. Also, it can be synchronised with your gmail for automatically update your travel plans and that ways is even more helpful.
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Reliability and Availability
No answers on this topic
Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
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Performance
No answers on this topic
pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
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Support Rating
- Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
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This rating is solely based on information I've gotten for TripIt's self-help options. I've never had to contact them directly for support. Nonetheless, their online FAQ and knowledgebase have provided answers to all the questions I've had, including the lack of a boarding pass feature that I mentioned earlier in my review. All in all, I've had no issues here.
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Implementation Rating
No answers on this topic
Set up clear workflows & processes for the masses! No problems with software, only end users...haha
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Alternatives Considered
TripActions is the first platform of its kind used by the company. Our director of Domestic Sales selected TripActions after evaluating other platforms (the names of which I do not know). His objective was to streamline travel planning, so that individual users are able to handle their own travel needs within company budgets, rather than relying on a travel coordinator position to handle planning for multiple employees (which had been the approach prior to TripActions).
Read full review
I haven't evaluated any others. I have been happy with TripIt so I have not felt the need to find others. I am not really aware of any others. I might eventually looks at others if TripIt stops coming up with enhancements. I have no plans to search yet.
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Scalability
No answers on this topic
Tripit is working great for everyone, each department meeting both company and individual needs.
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Return on Investment
  • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
  • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
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  • Comfort of mind is a huge personal positive impact.
  • When a work-related emergency occurred, the co-workers could know if someone would be able to answer a phone call or were in the middle of a flight.
  • No negative impact unless a co-worker didn't use it when traveling - disrupted the team more than we expected.
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ScreenShots