Navisite Managed Infrastructure Services (NaviCloud) vs. Vultr

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

Incentivized

Vultr is well suited for South African based organisations as they have a presence here. It makes dev servers for WordPress more feasible. Having to wait on roundtrips from EU or US slow things down.

Ease of setting up new servers, with clear information on what you are getting for what you pay, makes it so easy to spin up just what you need. With a large range of specifications it means you can find that sweet spot of cost vs. performance.

• Remote hand services often pretty responsive and good follow through
• Shipping and handling was never an issue at Navisite facility for our hardware orders
• Managed services were also very competent to address issues within short amount of time

Incentivized

• The uptime is perfect . If there are any downtimes it is well informed and its in non - production hours to ensure that the systems are not hit
• Accessibility and the dashboard is amazing where you have full control over the VPS system.
• The flexibility of OS on which to create your VPS is also amazing .

Incentivized

• Not very pro-active outside of monitoring
• Previous account rep was not customer focused
• The ticketing system they use, Proximity can be flaky. Sometimes, do not receive ticket updates

Incentivized

• the ability of increasing a specific configuration without the need of upgrading the whole plan, for example i might need to add more memory but i'm satisfied with my current processors and hard disk capacity (or vise versa)
• Solving the problems of taking an image to the server if the server capacity (hard disk) is bigger than 1TB (which i'm currently facing a big problem because of that)

Incentivized

Price and facility equipment, location of the hosting facility factor into the decision to renew

Incentivized

We’ve been extremely satisfied with the service for many years. After trying other providers, we’ve found nothing that matches the reliability and performance—so we’re not likely to switch anytime soon.

Incentivized

easy to use and configure. great bang for the buck. I need an affordable solution to host in the cloud data from systems installed at our client's site with the ability to drill down and change the configuration remotely. Vultr enabled us to do that in an efficient and affordable way.

Incentivized

Because of the 24 hour turnaround timing with servers I need immediate reply

Nothing in particular to share that I did not already discuss

Incentivized

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

Incentivized

Vultr has better support and competitive pricing. The network is solid and globally deployed. IP reputation is clean, and security is tight. Ease of use and documentation is really good. User experience has been the best I ever experienced. Low stress, reliable hosting I would recommend to anyone. It helped me easily scale and expand my business.

Incentivized

• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

Incentivized

• Vultr allowed us to have an online presence without breaking the bank
• Vultr allows us to offer an online access to the business services that we offer our clients beyond the systems installed on premises.
• We are planning on using Vultr more in the coming months as a standard feature to our Real-Time Energy Monitoring platform

Incentivized