nDash vs. OutboundEngine

nDash is best suited for experienced writers who specialize in a niche. By default, companies using nDash for content should have a solid budget as you're paying for quality content and results

OutboundEngine does a referral campaign and I've been able to close a couple of deals based on getting in touch with people who engage with this campaign and state they could use my services in the next 6 months. This is a great follow up tool for those you may or may not know are going to be needing your services.

Incentivized

• Account managers are super responsive and easy to work with.
• They manage billing/payment and pay almost immediately once assignments are approved.
• nDash provides an easy way to connect with clients.

• The content that they generate to send to our clients is relevant and the clients want to engage with us. It makes us appear more professional and consistent, even though we are a smaller company.
• It helps us stay in touch with clients and helps us stay top of mind. We are able to generate more new business leads if we are in consistent contact with current, former, and potential clients.
• Their customer service and support is outstanding. All my questions were answered and I went into the program feeling confident and knowledgeable.

• The one time I ran into a small issue with the platform -- I don't even recall what it was now -- I emailed the team and mentioned it. I think it was later that afternoon that I got a return email thanking me for the heads up and letting me know the issue was resolved.

• Logging into Outbound Engine on my phone is difficult because I can't save the login name and password. Being able to save it would be very helpful.
• Posting my new listings on social media would help if that's possible.
• Being informed of what you're posting on social media and when would also be helpful.

Incentivized

AS my business is beginning to change and with volatility in the market, I have to rely seriously on a budget. That and nearing retirement consideration has me more likely to opt out in the near future.

Incentivized

The platform is intuitive and easy to use. In the rare instances I've had issues, the team has addressed them swiftly

Overall, OutboundEngine is very user friendly. It is simple to set up and explore, and if there are any issues or questions, the customer service team and account managers are always available to help. They are very knowledgeable and were able to explain everything in detail to me. The program is easy to navigate and helps me stay organized, and an uncomplicated and straightforward solution was exactly what I was looking for

I don't recall having any issues needing to contact OutboundEngine. I believe maybe I once emailed about an issue and got a quick response. I also believe I may have messaged through the app and gotten a response. To my knowledge, there has been nothing like app errors or outages.

Incentivized

The customer service was excellent! Everyone I spoke to was kind and knowledgeable. My account manager was easily reachable. Setup of the OutboundEngine program was explained really thoroughly, and we knew how we could best use the product to meet the needs of our clients and get our online and social media presence off the ground.

I've explored and created profiles on several different content agencies/content sites and have found them to be lacking -- so many are a race to the bottom with writers of wildly varying skill and experience levels "competing" against veteran writing professionals. nDash is different; its clients are serious companies that value (and are willing to pay for) high-quality content. Additionally, I've observed that nDash tends to be "pickier" than other platforms when it comes to accepting writers. As a freelancer, I'm driven to "up my game" because I'm not competing against a bunch of writing newbies but a bevy of experienced writing professionals. I appreciate that they keep me on my toes

I selected it for the ability to have an automated system do 3 things all at once, social media posts, emails and the instant communication with the chat box. I have never seen a chat come through that lead to a helpful client touchpoint. I have never used another product but have since begun to weigh some of the less expensive options.

Incentivized

• nDash has helped me to significantly increase my monthly income as a freelance writer.
• nDash has given me the opportunity to work with many reputable brands.
• nDash has allowed me to gain new bylines with reputable brands and publications.

• Outbound Engine keeps me top of mind by automatically sending articles to my database and posting to my facebook.
• I spend zero time researching and writing articles.
• I spend zero time taking great pictures.
• I spend zero time dealing with mailing lists.

Incentivized