Nectar Desk vs. Nextiva Contact Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nectar Desk | Score8 out of 10 | Small Businesses (1-50 employees) | Nectar Desk is call center software for a variety of industries. It includes a suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary. | $50 per month 1 agent |
 Nextiva Contact Center | Score9.7 out of 10 | N/A | Nextiva’s cloud contact center solution features voice, digital, AI-driven journey orchestration, customer engagement, workforce management, and analytics. The solution helps boost customer loyalty, enhance employee productivity, and reduce costs. | $129 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Nectar Desk | Nextiva Contact Center | |
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| Likelihood to Recommend | 8.0 | 9.7 |
| Likelihood to Renew | - | 9.7 |
| Usability | - | 8.6 |
| Support Rating | - | 8.0 |