Citrix DaaS vs. Nerdio

DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.

Incentivized

Nerdio's well positioned in dynamic user count environments, for sure. Or where user's are brought on temporarily and new IT hardware purchase isn't cost effective. If you'd in an environment where frequent application updates are needed, Nerdio handles this with an image model. Less appropriate in predictable, basic computing environments.

• All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
• Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
• HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.

Incentivized

• They can link to your computer and help you with any issues immediately.
• Easy to talk to and reach.
• Reliable Service

Incentivized

• A single console to manage the environment.
• The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
• User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.

Incentivized

• My only complaint would be when we are adding new users and thinking/testing to make sure we've covered all our bases

Incentivized

I would of given it a 10 but Citrix tech support is lacking.

Incentivized

From an end-user perspective, Citrix DaaS is ideal. No matter the device that the user connects with, the end user's experience is always the same. Desktop icons are there, along with the files. As a big name, Citrix allows for SAML authentication or a local account. End users do not need a beefy laptop to have a good experience in DaaS.

Incentivized

Nerdio's UI, and technology are ever evolving, and becoming more useful as time progresses. There's a ton of video trainings to bring folks up to speed on our internal team. It's intuitive, and the links to the corresponding blades in Azure are super helpful. Most of the automated tasks return usable errors when failed, which is helpful

Next to zero downtime

Incentivized

The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.

Incentivized

The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.

Incentivized

I was self trained

Incentivized

Online training isn't bad just an over view more then anything else.

Incentivized

Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment

Incentivized

Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.

Incentivized

We moved to this solution when there was only a limited number of vendors offering this type of work environment... and after talking to colleagues who initially selected other vendors, they were happy to make the switch to AdarIT/Nerdio.

Incentivized

Easily scalable

Incentivized

• Being able to easily add new use cases with minimal "re-work" to existing workspace delivered by the solution has been a great ROI value.
• The Security features that are built-in have made the solution a go-to for any remote access or vendor access requests the business has needed to continue projects and expedite digital initiatives.
• While the overall environment stability is excellent there is an increase in support team and end user training required which can "steal" time from admin and engineers.

Incentivized

• We have far less problems and our employees are all much more productive (almost too productive!)
• It is a little expensive, so it will take us some time to see the savings.

Incentivized