Net2Phone

With a bustling office of workers going out to meetings, lunches, and sometimes working from home, having calls roll over and basically "finding" us, whether it's going from office to meeting room to cell phone, is essential! And having each employee able to create their own settings and change them day to day is a plus! Also having a group of phones ring at once, so any of a number of people can answer, while not bothering other offices, is imperative. No call gets missed and no one is bothered by constant ringing. Win-win

Incentivized

• High quality sound
• Stable web application
• Great support 24/7

Incentivized

• A little convoluted to use their video conferencing.....Huddle
• Not always easy to call forward my calls
• Have a different voice for their recording of a welcome menu

Incentivized

I wish the Zoom chat feature could be a little more dynamic and security and privacy could be improved a little bit, but there are also things the administrator can do to enhance security and privacy. Messages sent privately between callers are not easily visible to recipients; overall, I am happy with Zoom, but no harm in trying other applications that people are talking great about; hence I tried my hands on Net2Phone!

Incentivized

• Reduced time of support to our users
• Problems if it hangs once and can be time consuming to restore you task in in between anything
• Not sure about ROI but for the organization it should have benn reduced as using only 1 application now instead of 2 or 3.

Incentivized