TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quid

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    Quid supports AI-driven consumer and market intelligence. Their Generative AI provides organizations with a holistic insight into customer context. Beyond capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Quid states its customers currently include companies like Ogilvy, T-Mobile, Lufthansa, and Walmart, who use Quid for an in-depth understanding of…N/A
    Pricing
    Quid
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Quid
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional Details—
    More Pricing Information
    Community Pulse
    Quid
    Considered Both Products
    Quid
    Chose Quid
    At the time, it proved to be the best choice across all other competitors based on our needs.
    Incentivized
    Chose Quid
    N/A
    Incentivized
    Chose Quid
    Netbase has the strongest suite of analysis tools, the most flexible dashboards, and the best natural language processing algorithm on the market.
    Incentivized
    Chose Quid
    NetBase is exactly what we needed and were looking for. Perhaps down the road we may require a much more enterprise-level platform, but for the past 3+ years, NetBase provides us with exactly what it is we need.
    Incentivized
    Chose Quid
    I did not get a chance to truly get involved with Sprinklr as I did with Netbase. However, I spent enough time to realize that the two serve very different purposes. Where Netbase is great for tracking and discovery, Sprinklr has its advantage with Media organization and …
    Incentivized
    Chose Quid
    Netbase is our chosen tool for a number of reasons including NLP capabilities, functionality, depth of data available, constantly evolving features and easy to use interface. We also found our reps to be extremely helpful, knowledgeable and have our best interests at heart.
    Incentivized
    Chose Quid
    The customer service is AMAZING compared to other providers! It also offers unlimited topics and mentions, which was not offered by some other providers. Overall, I think NetBase is by far one of the most intuitive and exemplary solutions for social media listening.
    Incentivized
    Chose Quid
    Far and away superior to the others. I selected NetBase for their NLP capabilities, reporting tools, ease of use and most importantly the team/people at NetBase.
    Incentivized
    Chose Quid
    All are good for seeing the posts but it's the features of the applications that set them apart. Netbase goes above and beyond the others, I feel, for allowing you to do what you need and thoroughly analysis the social content.
    Incentivized
    Chose Quid
    Crimson has a better query writing feature but NetBase has a better interfase
    Incentivized
    Chose Quid
    Along with NetBase, we use New Media Measure as another useful analytic tool. New Media Measure is good because it's more specific as far as including social media platforms go. New Media Measure is better for pulling data but it's not used really for sentiment analysis or …
    Incentivized
    Chose Quid
    NetBase provides a higher degree of accuracy and more flexibility to control the analysis (filtering, etc) in the platform. The platform is also very user-friendly and doesn't have a steep learning curve. The NLP is powerful and provides deeper insights into sentiment, …
    Incentivized
    Chose Quid
    These two product offerings are similar and both are advantageous to use. Unfortunately, I have limited experience using Adobe Social so I can't attest to the full functionality of this platform. That being said, I prefer the design and layout to NetBase, but I would like the …
    Incentivized
    Chose Quid
    NetBase is another tool but it does provide advanced sentiment analysis and ease of platform digging. I would recommend it to a client.
    Incentivized
    Chose Quid
    Netbase enables users to analyze brands across social media in real time.
    Incentivized
    Chose Quid
    N/A
    Incentivized
    Chose Quid
    In my opinion, NetBase is a superior product to the competitive products that we have either used or evaluated. NetBase has better features, better data, and great support.
    Incentivized
    Chose Quid
    Superior NLP technology
    Incentivized
    Chose Quid
    • Easy to understand results
    • Intuitive user interface
    • Languages and websites coverage
    Incentivized
    Chose Quid
    We liked it's features better than the competition and the costs were also lower and more inline with our budget. Their sales team was responsive prior to our selecting the application and their post-sales engagement has also been very good. They haven't disappeared.
    Incentivized
    Chose Quid
    I use the product, but I did not research other similar products. I have not had experience with other programs, but my experience with NetBase has been very good.
    Incentivized
    Chose Quid
    We like the speed and precision NetBase's natural language processing (NLP) offers us.
    Incentivized
    Chose Quid
    The only other system we would consider would be Radian6. The reason NetBase won our business is because Radian6 has not updated its software as frequently as NetBase.
    Chose Quid
    Netbase has better NLP capabilities, as well as custom dashboards and more languages/global coverage compared to Sysomos.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Quid
    Likelihood to Recommend
    7.0
    (111 ratings)
    Likelihood to Renew
    8.1
    (87 ratings)
    Usability
    9.0
    (13 ratings)
    Performance
    9.5
    (6 ratings)
    Support Rating
    9.1
    (11 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    Configurability
    8.5
    (5 ratings)