Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
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OneAdvanced People
Score 9.4 out of 10
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OpenHR from UK company Advanced is a complete human resource management system (HRMS). Integration with OpenPeople, the vendor's payroll processing system, presents a complete automated HR solution.
We were looking for a company to help us manange ObamaCare (ACA) and Quickbooks Payroll did not offer any options. ADP did not have the extensive program that Netchex offered. ADP was also much more expensive. Netchex ACA Central was the best product on the market and the best …
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
We have used Paychex and ADP. The customer service with Paychex was horrible. I was having an issue with our HSAs at the beginning of the year and asked them to fix it. Our last payroll with them was March 25th and that issue was still not resolved. ADPs customer service …
Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.
The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference …
We used Paychex prior to switching to Netchex. We decided to make the move because of an impending integration that Netchex had planned with our onboarding system, Workbright. That integration has happened, but not in the way that we had hoped so we are not taking advantage of …
This is a cloud-native application and it's very easy to implement and deploy across multiple platforms. This makes it a go-to tool for many organizations. However, the above-mentioned tools are no way less. They are the market leaders in the HRM department and are already …
I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER. ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.
Advanced Cloud HR helps to solve problems with diversified magnitude and changing needs of an organization, the ones which are faced by the HR department obviously. This tool is a simple solution to most of the challenging HR tasks like leave application, Training tracking, Career progression, and many others. This makes it enough solution to cater to all the existing and futuristic HR problems.
My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Support needs to be available more times than just normal business hours.
Tax support is basically non-existent. This seems that it should be TOP NOTCH.
Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.
This is a cloud-native application and it's very easy to implement and deploy across multiple platforms. This makes it a go-to tool for many organizations. However, the above-mentioned tools are no way less. They are the market leaders in the HRM department and are already established, players. But considering the price tag, they carry on license Advance Cloud HR is absolutely a no-brainer choice for organizations looking to get value for money.
Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.