NetDocuments vs. SOHODOX

NetDocuments positioned itself to work in the legal industry, and it has done a very good job. It's kept pace with the challenges presented by the law and it's grown in its offerings. Any organization that must balance mobility and security would benefit from the use of NetDocuments as a platform.

Incentivized

For a smaller to medium organization, SOHODOX is a great solution when the need is collaborative storage with advanced searching. The software does a great job of allowing organization via files / folders or tagging. The cost is not cheap, but affordable, and is quick to spin up and use as well as add users as you go.

Incentivized

• File Organization. Netdocuments is a great tool to neatly organize your virtual files and separate them by workspaces (matters). Each workspace contains folders (document types) that can be customized according to users' needs and preference.
• Searching your data base. All the documents and emails saved in Netdocuments are searchable. The search feature works great.
• Cloud based document management system. Simply put, Netdocuments can be accessed from ANY web-enabled device. This is becoming more and more important in the age of satellite offices, working on-the-go, and telecommuting.
• Disaster preparedness. Should something happen to your office, your documents are safe, secure and accessible.
• Seamless integration with Microsoft Applications. Netdocuments provides users with Microsoft applications integrations that can be easily installed on each individual machine.
• Support. There is an extensive on-line help library which provides incredibly helpful articles with step-by-step instructions. If you cannot find solution on-line, telephone support is staffed by courteous and knowledgeable people.
• Security. This is especially important for a law firm. A designated administrator can put in force workspace, folder, document, or profile-based security.

Incentivized

• Supports all document types as well as versioning.
• Integrated across all computer and mobile device operating systems for complete access to data.
• Complex indexing that allows for advanced and fast searching.
• Easy to use interface that is not challenging for the average user.

Incentivized

• In my opinion, VERY Expensive. You can not find documents without OCR. OCR doubles your storage cost as they save the OCRd document as a second version.
• In my experience, very annoying latency, even when trying to preview documents. As a result, folks in my office often try to save locally as opposed to storing in the cloud.
• I orginally signed up for NDMax. However, it would only process one document at a time. I am not a transactional firm, so, in my opinion, this was essentially worthless.

• Not a truly scalable software package, best fit for single or smaller organizations up to 15 users.
• Does not force structure and is less document management and more document storage / organization.
• Pricing is not cheap but is relative to what you receive, online document storage and advanced access across devices.

Incentivized

The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.

Incentivized

It's easy to operate.

NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.

Incentivized

I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.

Incentivized

WatchDox and WorldDox both provided what looked like similar features but too much of the technical requirements fall on the customer and they, at the time of my evaluation, were not true cloud products. They were client \ server-based product hosted in the cloud. If you do not know the difference, research until you do. iManger is a viable alternative if you are just not able to get the internet speed you need for NetDocuments. But heads up it is not the Swiss Army knife for security features like NetDocuments.

Incentivized

Well, it a good product at an affordable price, which makes it suitable for me to chose Sohodox.

• Allowed the elimination of large amounts of in-house storage and the support required to maintain it.
• Eliminated the need for backups and disaster recovery for large amounts of data.
• Enabled secure remote access wherever the Internet is present.
• Provided enhanced security without the necessity of a large number of people and infrastructure.

Incentivized

• It increases my company productivity and saves time.