NetFortris (discontinued)

NetFortris (discontinued)

162 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
NetFortris (discontinued)	Score6.4 out of 10	Mid-Size Companies (51-1,000 employees)	NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.	N/A

Pricing

NetFortris (discontinued)

Hybrid Premise Purchase: Varies
Varies

Pricing Offerings
NetFortris (discontinued)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	NetFortris (discontinued)
Considered Both Products	Discontinued Products Patrick Plaisance CTO (Chief Technical Officer) in Information Technology at Pachyderm Consulting (Information Technology and Services, 1-10 employees) Chose NetFortris (discontinued) As stated, I inherited the Fonality on-premise server(s) I support. The organization's principals have requested staying with this system due to its low cost of ownership. Comparing to other on-premise systems, such as a generic Asterisk system, it offers some support … Incentivized Helpful? Claudio Hoffer Business Development in Information Technology at BRADLEY, DENKOVICH & KARAYIANNIS, P.C. (Law Practice, 11-50 employees) Chose NetFortris (discontinued) I'm a hardware guy, always had panasonic and siemens PBXs. You can't compare them to Fonality. It is so complex to program them and with less functionalities, it is a waste of money and time in my humble opinion. I've also installed my own Asterix servers and used to admin … Incentivized Helpful? Bob Lawless Director of Sales and Operations in Sales at Evergreen Workshop (Retail, 1-10 employees) Chose NetFortris (discontinued) Fonality had the features and functions we were looking for in a competitively priced bundle. We weren't looking for phone hardware and wanted a simple to use the soft phone function, and we appreciate the collaboration and call monitoring tools that were included in the … Incentivized Helpful? Verified User Chose NetFortris (discontinued) For the services we required, Core Dial was the easy choice. They offered all of the solutions we required in a single place, at a very cost-effective price. Overall, we are satisfied with our choice. Incentivized Helpful? Verified User Chose NetFortris (discontinued) I've only used fonality. I used to work with it at a previous job before I became a business owner. Incentivized Helpful? Ed Dennen Network Administrator in Information Technology at The Dennen Group (Education Management, 51-200 employees) Chose NetFortris (discontinued) At the time, we were interested in a site-based solution and Fonality's hosted service was not available yet. Fonality was much more cost-effective than the other solutions we reviewed, while still providing the features we were interested in. Incentivized Helpful? Verified User Chose NetFortris (discontinued) We felt Fonality's Cloud PBX and HUD were difference makers. Incentivized Helpful? Paul West Senior Quality Control Auditor in Information Technology at Fremont Bank (Health, Wellness and Fitness, 11-50 employees) Chose NetFortris (discontinued) If you can [get] over the initial install, Fonality is right up there with the best, with some improvements it can be even better than ones I have had used in the past. Incentivized Helpful? Brian Bliss Freight Agent \| Transportation Broker \| Truckload Broker in Sales at Armstrong Transport Group (Transportation/Trucking/Railroad, 1-10 employees) Chose NetFortris (discontinued) Cost savings was the initial and primary driver, although I have found that the quality of the equipment provided with initial service was superior. The functionality and ability to customize have been better compared to my experience with Vonage. The HUD portal is not … Incentivized Helpful? Robert Duckworth COO in Sales at Tire Outlet (Automotive, 51-200 employees) Chose NetFortris (discontinued) Fonality was very comparable to Comcast as far as product offering and service, but much more affordable. Avaya was a different system altogether but was much more expensive. Incentivized Helpful? Joseph Greaney Community Outreach Coordinator in Marketing at Everyday California (Sports, 11-50 employees) Chose NetFortris (discontinued) Intermedia was our old system set up by my predecessor. This system was crashing often during our high season which is what pushed us to look into a new phone system. For Intermedia, call quality was poor and the phone system was set up just like your old grandma's phone … Incentivized Helpful? Verified User Chose NetFortris (discontinued) Fonality is competitive, still room for improvement and overall quality Incentivized Helpful? Cora Underhill IT Director in Information Technology at Remotes.com (Retail, 11-50 employees) Chose NetFortris (discontinued) Cloud PBX migrates the worries of catastrophic events (floods, power outages, building fire, etc) away from the business to a secondary platform with greater tools to combat service uptime (backup generators, for example). It also means that potential upgrades to the platform … Incentivized Helpful? Verified User Chose NetFortris (discontinued) I have not used any other VoIP system that I have been paying for. I hope that Fonality proves itself enough to where I will not have to switch. So far, for the price and the functionality, this is my recommendation for small businesses. I might recommend going with a more high … Incentivized Helpful? Traci Ludke Paralegal/Office Manager in Legal at Law Offices of Barney DeBrosse, LLC (Law Practice, 1-10 employees) Chose NetFortris (discontinued) We selected Fonality for ease of use and the HUD portal. One of the partners in the business has used Fonality in the past and had great confidence in it's success for this new endeavor. It has proven to be successful thus far and I hope to be able to update this review in a … Incentivized Helpful? Nick Bhatia CEO in Corporate at New York Technology Partners - Rochester (Human Resources, 201-500 employees) Chose NetFortris (discontinued) Feature wise they matched up well. I don't know from a quality standpoint as we only evaluated 8x8 but never used their service. Incentivized Helpful? Joel Craddock Divisional Director, Housing and Educational Services at Jewish Family Service of San Diego (Individual & Family Services, 201-500 employees) Chose NetFortris (discontinued) Not sure how to rank it with other products but we selected it due to features and cost effectiveness. Incentivized Helpful? Verified User Chose NetFortris (discontinued) Fonality was chosen by someone other than me. Incentivized Helpful? Nancy Wright Paralegal/Office Manager in Legal at Hains Law Firm, LLP (Law Practice, 11-50 employees) Chose NetFortris (discontinued) I weighed the features offered along with the cost and felt, at that time, that Fonality would be the best choice. Incentivized Helpful? Joseph Lavin IT in Information Technology at Darn Tough Vermont (Apparel & Fashion, 51-200 employees) Chose NetFortris (discontinued) Only used Fonality for VOIP. Incentivized Helpful? Verified User Chose NetFortris (discontinued) I think we've pretty well covered all the reasons I prefer Fonality over Verizon VCE in the other sections, and what Fonality does better. I will add that what led me to Fonality was a lot of searching out top-rated VoIP companies, and running down what features they offered at … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

NetFortris (discontinued)

Comparison of Cloud PBX features of NetFortris (discontinued)
Feature	NetFortris (discontinued) 7.8 90 Ratings
Hosted PBX	7.058 Ratings
Multi-level Interactive Voice Response (IVR)	6.046 Ratings
User templates	6.82 Ratings
Call reports	9.078 Ratings
Directory of employee names	10.078 Ratings

Comparison of Call Management features of NetFortris (discontinued)
Feature	NetFortris (discontinued) 7.4 94 Ratings
Answering rules	7.089 Ratings
Call recording	7.067 Ratings
Call park	6.073 Ratings
Call screening	8.067 Ratings
Message alerts	9.078 Ratings

Comparison of VoIP system collaboration features of NetFortris (discontinued)
Feature	NetFortris (discontinued) 7.5 55 Ratings
Video conferencing	7.017 Ratings
Audio conferencing	8.054 Ratings

Comparison of Mobile apps features of NetFortris (discontinued)
Feature	NetFortris (discontinued) 9.0 55 Ratings
Mobile app for iOS	9.046 Ratings
Mobile app for Android	9.033 Ratings

User Ratings
	NetFortris (discontinued)
Likelihood to Recommend	7.0 (108 ratings)
Likelihood to Renew	8.8 (16 ratings)
Usability	7.6 (8 ratings)
Availability	8.0 (4 ratings)
Performance	8.0 (2 ratings)
Support Rating	9.1 (7 ratings)
In-Person Training	8.0 (2 ratings)
Online Training	7.2 (4 ratings)
Implementation Rating	9.8 (4 ratings)
Configurability	9.7 (3 ratings)
Ease of integration	8.0 (1 ratings)
Product Scalability	8.1 (2 ratings)
Vendor post-sale	8.0 (1 ratings)
Vendor pre-sale	8.0 (1 ratings)