Netrix Global - Managed Detection and Response (MDR) Services vs. SentinelOne Vigilance

Excellent value for a team without dedicated EDR personnel or low staff. [SentinelOne] Vigilance does not integrate as well with internal staff and needs a better way to a round-robin or assign issues/follow up to numerous internal staff. Would benefit from more workflow to look at multiple issues.

Incentivized

• AI/ML based detection engine has not missed a single known threat since installed
• [SentinelOne] Vigilance makes clear notes and does a great job at weeding out false positives
• Easy to use online console works on any connection
• Integration with out Okta SSO MFA and Identity cloud

Incentivized

• [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
• Ability to extract notes and incidents to our SIEM would be great
• A customer success manager would be a nice addition

Incentivized

There is a learning curve to understand and analyse detections, but that is to be expected for a versatile endpoint detection and response tool.

Incentivized

SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.

Incentivized

• Client satisfaction with standard of monitoring and response has increased
• No breach has occurred for any client with this correctly deployed

Incentivized