NETSCOUT nGeniusONE vs. Preseem

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.

Incentivized

For any ISP that wants to know the QoE their customers experience while using their service, Preseem is an excellent choice. The rate plan shaping also makes sure the connection feels fast, even if the speeds are being 100% utilized by the customer. This is not a DPI service though, so you can't classify or shape certain services over others. All traffic is treated fairly, and small flows are moved to the front of the queue to make sure interactive traffic like VOIP, DNS, and gaming is working well ahead of large downloads.

Incentivized

• The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
• The breakdown of sites is useful.
• The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.

Incentivized

• Excellent web interface that shows all the relevant performance data
• Great customer service
• Fair pricing
• Great rate plan shaping to maintain low latency
• API integration with our billing systems and many others

Incentivized

• Better access to resources
• Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions

Incentivized

• The tool could stand to be a little less engineered, but really the ROI isn't there for them to do so. I don't think most of us care about how pretty it looks, more so does it work and can I figure it out in relatively short order.

It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.

Incentivized

We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model

Incentivized

NETSCOUT nGeniusONE is the best solution which we have encountered so far. The best part about this is that it can be integrated with various third party tool for more visibility and behavior analysis. The dashboard is loaded with a lot of useful features which gives the complete trend analysis of connectivity loss and network flaps and helps to identify the critical sites which is not present in other technology solution. This is an incredible network performance monitoring tool

Incentivized

Any Amplifi product can show client infrastructure usage and date. the Dream Machine is perfect because it has built-in everything for the client to manage his local network.

• NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
• Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
• Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.

Incentivized

• Preseem has increased our ability to service our end users without hiring additional staff.
• Well worth the cost - less frustration for network managers.
• Runs in the background with little to no input from network manager.
• Very reasonable cost to operate.