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NetSupport Manager vs. RealVNC Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetSupport Manager

    Score9 out of 10
    N/ANetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A

    RealVNC Connect

    Score7 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    NetSupport ManagerRealVNC Connect
    Editions & Modules
    No answers on this topic
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    NetSupport ManagerRealVNC Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    NetSupport ManagerRealVNC Connect
    Considered Both Products
    NetSupport
    Chose NetSupport Manager
    I think if you are using it after its tutorial then you may not need any other apps to control the operation.
    Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at …
    Incentivized
    RealVNC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    NetSupport ManagerRealVNC Connect
    Remote Administration
    Comparison of Remote Administration features of NetSupport Manager and RealVNC Connect
    Feature
    NetSupport Manager
    10.0
    1 Ratings
    RealVNC Connect
    7.3
    32 Ratings
    Screen sharing10.01 Ratings9.028 Ratings
    File transfer10.01 Ratings8.015 Ratings
    Instant message10.01 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication10.01 Ratings7.05 Ratings
    Access to sleeping/powered-off computers10.01 Ratings6.09 Ratings
    Remote management of servers & workstations10.01 Ratings4.76 Ratings
    Remote Active Directory® management10.01 Ratings00 Ratings
    Centralized management dashboard10.01 Ratings7.116 Ratings
    Annotations10.01 Ratings5.36 Ratings
    Monitoring and Alerts10.01 Ratings7.03 Ratings
    Multi-platform remote control10.01 Ratings9.011 Ratings
    Over-the-Internet remote session00 Ratings9.030 Ratings
    Initiate remote control from mobile00 Ratings9.019 Ratings
    Session record00 Ratings8.02 Ratings
    User Ratings
    NetSupport ManagerRealVNC Connect
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)