Nextiva Customer Experience vs. Zoho Survey
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nextiva Customer Experience | Score9.7 out of 10 | N/A | Nextiva centralizes customer information by giving key teams access to customer interactions, history, and call transcriptions with their customer experience plugin. By uploading contacts from systems like Google Contacts or Microsoft Outlook, Nextiva brings talk, text, chat, and video together in a single place and enables users to send automatic surveys after any interaction with customers. Responses are displayed directly in the continuous conversation. The plugin also displays real-time… | N/A |
 Zoho Survey | Score10 out of 10 | N/A | Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities. | $9 per month |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Up to a 30% discount available for annual pricing. | ||||||||||||||
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| Survey Format & Appearance |
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| Survey Content |
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| Survey Logic |
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| Survey Reporting & Analytics |
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| Survey Administration & Security |
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| Survey Distribution |
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| Nextiva Customer Experience | Zoho Survey | |
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| Likelihood to Recommend | 10.0 | 10.0 |
| Usability | - | 10.0 |
| Support Rating | - | 10.0 |