Nextiva Contact Center vs. XCALLY
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nextiva Contact Center | Score9.7 out of 10 | N/A | Nextiva’s cloud contact center solution features voice, digital, AI-driven journey orchestration, customer engagement, workforce management, and analytics. The solution helps boost customer loyalty, enhance employee productivity, and reduce costs. | $129 per month per user |
 XCALLY | Score5 out of 10 | N/A | Users can engage customers with the XCALLY MOTION technology integrated with Asterisk™. With it, agents and supervisors can manage and monitor Voice (inbound & manual or automatic outbound) Video Web Chat E-Mail SMS Fax Social media and custom channels using a single platform. XCALLY Motion also provides integrations with third party software applications available on the market, including CRM, Bots or Ticketing… | N/A |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
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| Nextiva Contact Center | XCALLY | |
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| Likelihood to Recommend | 9.7 | - |
| Likelihood to Renew | 9.7 | - |
| Usability | 8.6 | - |
| Support Rating | 8.0 | - |