Nicereply vs. Sogolytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Nicereply | Score7 out of 10 | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month |
Sogolytics | Score9.1 out of 10 | N/A | Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features. | N/A |
| Nicereply | Sogolytics | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All features All integrations Unlimited number of surveys Unlimited surveys sent | — | ||||||||||||||
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| Nicereply | Sogolytics | |
|---|---|---|
| Likelihood to Recommend | - | 9.1 |
| Likelihood to Renew | - | 9.1 |
| Usability | - | 8.2 |
| Support Rating | - | 9.0 |