TrustRadius: an HG Insights company

Nicereply vs. Sogolytics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nicereply

    Score7 out of 10
    N/ANicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net…

    $39

    Up to 3 agents and 100 responses / month

    Sogolytics

    Score9.1 out of 10
    N/ASogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.N/A
    Pricing
    NicereplySogolytics
    Editions & Modules
    Mini
    $39
    Up to 3 agents and 100 responses / month
    Start
    $79
    Up to 10 agents and 250 responses / month
    Grow
    $159
    Up to 25 agents and 1000 responses / month
    Business
    $239
    Up to 50 agents and 250 responses / month
    Enterprise
    Custom pricing
    More than 50 agents and 250 responses / month
    No answers on this topic
    Offerings
    Pricing Offerings
    NicereplySogolytics
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll features All integrations Unlimited number of surveys Unlimited surveys sent—
    More Pricing Information
    User Ratings
    NicereplySogolytics
    Likelihood to Recommend
    -
    (0 ratings)
    9.1
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (19 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (18 ratings)