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Nicereply vs. Zoho Survey

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nicereply

    Score7 out of 10
    N/ANicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net…

    $39

    Up to 3 agents and 100 responses / month

    Zoho Survey

    Score10 out of 10
    N/AZoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

    $9

    per month

    Pricing
    NicereplyZoho Survey
    Editions & Modules
    Mini
    $39
    Up to 3 agents and 100 responses / month
    Start
    $79
    Up to 10 agents and 250 responses / month
    Grow
    $159
    Up to 25 agents and 1000 responses / month
    Business
    $239
    Up to 50 agents and 250 responses / month
    Enterprise
    Custom pricing
    More than 50 agents and 250 responses / month
    Basic
    $9
    per month
    PLUS
    $25
    per month
    Plus
    $35
    per month
    Pro
    $49
    per month
    ENTERPRISE
    $75
    per month
    ENTERPRISE
    $75
    per month
    ENTERPRISE
    $75
    per month
    Enterprise
    $109
    per month
    Offerings
    Pricing Offerings
    NicereplyZoho Survey
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll features All integrations Unlimited number of surveys Unlimited surveys sentUp to a 30% discount available for annual pricing.
    More Pricing Information
    Features
    NicereplyZoho Survey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Nicereply and Zoho Survey
    Feature
    Nicereply
    -
    Ratings
    Zoho Survey
    8.3
    8 Ratings
    Survey templates00 Ratings10.07 Ratings
    Themes00 Ratings5.08 Ratings
    Custom logo/branding00 Ratings10.08 Ratings
    Survey Content
    Comparison of Survey Content features of Nicereply and Zoho Survey
    Feature
    Nicereply
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Changes to live survey00 Ratings10.08 Ratings
    Question design help00 Ratings10.08 Ratings
    Multiple question types00 Ratings10.08 Ratings
    Survey Logic
    Comparison of Survey Logic features of Nicereply and Zoho Survey
    Feature
    Nicereply
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Survey logic flexibility00 Ratings10.08 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Nicereply and Zoho Survey
    Feature
    Nicereply
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Response tracking00 Ratings10.08 Ratings
    Data export00 Ratings10.08 Ratings
    Standard reports00 Ratings10.08 Ratings
    Custom reports00 Ratings10.08 Ratings
    Analytics00 Ratings10.08 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Nicereply and Zoho Survey
    Feature
    Nicereply
    -
    Ratings
    Zoho Survey
    10.0
    7 Ratings
    Access controls00 Ratings10.07 Ratings
    Compliance00 Ratings10.07 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Nicereply and Zoho Survey
    Feature
    Nicereply
    -
    Ratings
    Zoho Survey
    9.9
    7 Ratings
    Vendor-offered crowdsourcing00 Ratings9.95 Ratings
    Respondent restrictions00 Ratings10.07 Ratings
    User Ratings
    NicereplyZoho Survey
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)