Nimble vs. Really Simple Systems

Nimble

Really Simple Systems

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Nimble	Score 9.8 out of 10	N/A	Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.	$19 Per User Per Month
Really Simple Systems	Score 7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$0 2 Users and 100 Company Records

Pricing

Nimble

Really Simple Systems

Editions & Modules

Business: $19.00
Per User Per Month

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Offerings

Pricing Offerings
Nimble	Really Simple Systems
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

All plans include free customer support and setup help.

More Pricing Information

Community Pulse
	Nimble	Really Simple Systems
Considered Both Products	Nimble Sandra Karamitelios Director Chose Nimble I used to use Workdesk and it was fantastic, you could easily work out what was needed and help desk would support you not just give you the tips to read. Incentivized Helpful? Aononna Tazin Software Specialist Chose Nimble To help track products for the most demanding clients, Nimble has been an inspiration. With this tool, we can easily manage our customers and leads. This tool has many themes and templates for sending emails and notifications. In contrast to other CRM programs, Nimble is a … Incentivized Helpful? Brandon Smith Business Consultant Chose Nimble I believe that Nimble is a Customer Relationship Management (CRM) Software that is beyond conventionalism. I feel that when a business will implement Nimble’s channel then you will be able to have much more professional access to customer contact. I would say it is one of the … Incentivized Helpful? Paul Christophle SQL Developer/Data Analyst Chose Nimble I really like Nimble because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients. Other than that, Nimble has allowed me in choosing the correct moment to intervene and offer the required information to … Incentivized Helpful? LG Leo George Relationship Manager Chose Nimble I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing … Incentivized Helpful? JS Jade smith Sales and Marketing Manager Chose Nimble CRM tools need to be proactive, but unfortunately Agile didn’t fit well with our business demands, and we found Agile buggy and sometimes it results in slowing down our system, so that was a big issue for us. Luckily with Nimble, we haven't faced any such issue and it fit well … Incentivized Helpful? Margaret turner Business Development Manager Chose Nimble Nimble is best of all. It has more reliable features than Freshdesk. I was using a lot of contact software for organization and it easily integrated with them effectively. Easily integrate with Google products, outlook and email Incentivized Helpful? MP Maria Pulenta Client Account Executive Chose Nimble Nimble is mainly used for contact management and email tracking, linking companies and people into a single database, and using the database as a communication panel. Incentivized Helpful? Verified User Anonymous Chose Nimble Nimble was either on par or much better than most platforms we evaluated in the initial stage of shortlisting the top 2 or 3 platforms. Incentivized Helpful? FG Francisco Gutierrez IT Analyst Chose Nimble Nimble has a straightforward setup, [is] easy to use, and has a fast and intuitive interface. This was the plus point for their choice. Incentivized Helpful? Sergey Gvozdetskiy Sales Manager Chose Nimble It has all the necessary tools in different areas; we can have specific monitoring, sales, and advertising goals. Incentivized Helpful? SC Sean Cummings Sales Director Chose Nimble Nimble has given me the tools I need to get the data from potential customers and use it to transform them into potential customers. Incentivized Helpful? Jason Kerley Social Media Manager Chose Nimble NONE Incentivized Helpful? FC Fred Claus Technical Director Chose Nimble Nimble is a good CRM for someone who wants to use it for what it can do out of the box. Someone who doesn't need social media links in the client records. If you want to customize a CRM to look and feel like you want it to, I'd suggest you go someplace else. Nimble does not … Incentivized Helpful? Steve Slaughter National Channel Manager Chose Nimble Nimble is more cost effective than both. Easier to use than Salesforce. It's built for the user and the person in the customer facing role to make their lives easier. The others are built for making managers lives easier and can get frustrating for end users. Incentivized Helpful? Michael Haberkern Network Engineer Supervisor Chose Nimble I think they are neck in neck. Nimble might be cheaper and their customer support might be just a smidge better. I would be happy with both products. Incentivized Helpful? Verified User Anonymous Chose Nimble Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption. Incentivized Helpful? Adam Farrell Head Of Digital Chose Nimble Both Insightly and HubSpot are very capable systems in terms of CRM capabilities. However, Nimble is indispensable to us for its data enrichment feature that gives us the advantage of intel that is crucial for getting responses from our email campaigns We love how smart the … Incentivized Helpful? Ross Keating The Client Orchardist Chose Nimble I haven't used another CRM for at least 8 years. While I keep up to date on key CRMs, I feel it would be unfair to Nimble and the other CRMs of me to compare them here. Incentivized Helpful? Russ Johns Co-Founder Chose Nimble Every CRM has about 80% of what I need so there is always a few details that don't work exactly how we need them. Incentivized Helpful? David Lisauskas Professional Voice Over Talent Chose Nimble I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is … Incentivized Helpful? Renea Hanks President Chose Nimble Google Apps combined with Communication History and the Social portion of Nimble places it in a category by itself, in my opinion. It is very cost effective. I have found other tools cannot compete on pricing and the social aspect. Incentivized Helpful? Chuck Royer President/CEO Chose Nimble Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we … Incentivized Helpful? Verified User Anonymous Chose Nimble We checked out Hubspot CRM. You get a lot for free from them but it seems that to get the functions contained in Nimble you'd have to spend 2X per user to get the sales pro. To get the marketing aspects you'd really need the HS marketing package which is far more expensive than … Incentivized Helpful? Terry Sullivan, MBA Founder BuzzPro \| Digital Sales & Marketing \| Social Selling \| LinkedIn Trainer \| Keynote Speaker Chose Nimble See my previous comments in my first answer. I've detailed this answer with a comparison of Insightly vs Nimble. Incentivized Helpful?	Really Simple Systems Verified User Anonymous Chose Really Simple Systems Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks. Incentivized Helpful? RP Richard Perry Group Marketing MAnager Chose Really Simple Systems It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to. Incentivized Helpful? Sarah Healy Executive Assistant Chose Really Simple Systems [Really Simple Systems is a] good price for package value, [and we] can add more users. Incentivized Helpful? SW Sara Walker Administrative Assistant Chose Really Simple Systems Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Active campaign - much more expensive and hosting issues for us based in JSY[.] Incentivized Helpful? LH Lisa Horn Research Analyst Chose Really Simple Systems I have not used any other similar system that I can rate RSS to[.] Incentivized Helpful? Ashley Goolsby Managing Partner Chose Really Simple Systems We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the … Incentivized Helpful? DA Daisy Agboola Account Director Chose Really Simple Systems I was placing all my client information on Trello by using an excel file and adding to the upload documents cards on the Marketing Moon office board. This was all for the employees to see what going on with clients. The problem is, it was so frustrating excel UX was not as … Incentivized Helpful? Neil Gilmartin Business Consultant - Director Chose Really Simple Systems Goldmine was an older technology platform [that] became outdated in look, feel, and functionality. Sage CRM was really built for Sage account users and is well integrated but limited in its marketing functionality. Microsoft Dynamics took too long to build and implement. [We] got … Incentivized Helpful? Susan Deutsch Creator/Publisher Chose Really Simple Systems I have tried several other customer database programs and none have been as user friendly and at the same time very comprehensive on its capability. Incentivized Helpful? Scott Ellison Executive Vice President Chose Really Simple Systems We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Really Simple is lower in cost and provides better customer support. salesforce doesn't provide a lot of back office support and is very expensive. Incentivized Helpful? Niki Dealey Co-Owner Chose Really Simple Systems While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems … Incentivized Helpful? Kimberly Pruitt Owner/Manager Chose Really Simple Systems Never used other CRM Incentivized Helpful? Carlos Lemos District Manager - Agricultural Division Chose Really Simple Systems I'm very familiar with salesforce.com and frankly speaking, they place a high mark for anyone in the space. I like the simplicity of Really Simple but I'm concerned that it comes at a price (giving a more comprehensive CRM). Incentivized Helpful? Jay Rau Director, Business Development Chose Really Simple Systems Easier to use. Customer Service better. Better Value. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch … Incentivized Helpful? Christine Leatherman Southern California Representative Chose Really Simple Systems Less user-friendly. I didn't select RSS. Incentivized Helpful? Alison Meredith Marketing Director Chose Really Simple Systems simpler, less expensive, default organization is by company instead of by contact. RSS does not overcomplicate things. You don't have to take a 20 hour course before you can start using RSS to good effect. Incentivized Helpful? Barry Neighbors Aerospace and Defense Supplier Marketing and Sales Expert, Authority, Speaker Chose Really Simple Systems I selected because of ease of use. Incentivized Helpful? Henry McDonald FCMI Business Development Manager Chose Really Simple Systems Really Simple Systems has the ability to be tailored by the user to the needs of the business with help if required provided very quickly and efficient processing and if very much part of our culture not simply a tool to process data. THe key selling point is the fact that we … Incentivized Helpful? Freya Vaughan Marketing and Events Officer Chose Really Simple Systems We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive. Incentivized Helpful?

Features

Nimble

Really Simple Systems

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Nimble 8.5 Ratings 10% above category average	Really Simple Systems 7.2 Ratings 7% below category average
Customer data management / contact management	9.50 Ratings	7.80 Ratings
Workflow management	8.40 Ratings	7.10 Ratings
Territory management	8.70 Ratings	6.90 Ratings
Opportunity management	8.10 Ratings	7.70 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.40 Ratings	6.30 Ratings
Contract management	8.50 Ratings	00 Ratings
Quote & order management	6.60 Ratings	00 Ratings
Interaction tracking	9.20 Ratings	7.50 Ratings
Channel / partner relationship management	8.10 Ratings	00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Nimble 8.1 Ratings 7% above category average	Really Simple Systems 7.2 Ratings 5% below category average
Case management	7.90 Ratings	7.40 Ratings
Call center management	8.20 Ratings	00 Ratings
Help desk management	8.30 Ratings	7.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Nimble 8.7 Ratings 14% above category average	Really Simple Systems 7.1 Ratings 7% below category average
Lead management	8.40 Ratings	7.00 Ratings
Email marketing	9.00 Ratings	7.20 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Nimble 8.2 Ratings 8% above category average	Really Simple Systems 7.0 Ratings 8% below category average
Task management	8.50 Ratings	7.10 Ratings
Billing and invoicing management	8.40 Ratings	00 Ratings
Reporting	7.70 Ratings	6.90 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Nimble 8.9 Ratings 16% above category average	Really Simple Systems 6.5 Ratings 15% below category average
Forecasting	8.90 Ratings	6.30 Ratings
Pipeline visualization	8.80 Ratings	6.30 Ratings
Customizable reports	9.00 Ratings	6.80 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Nimble 8.6 Ratings 14% above category average	Really Simple Systems 6.8 Ratings 10% below category average
Custom fields	9.00 Ratings	7.10 Ratings
Custom objects	8.30 Ratings	6.80 Ratings
Scripting environment	8.50 Ratings	00 Ratings
API for custom integration	8.80 Ratings	6.50 Ratings

Security

Comparison of Security features of Product A and Product B
	Nimble 9.3 Ratings 11% above category average	Really Simple Systems 7.7 Ratings 8% below category average
Single sign-on capability	9.40 Ratings	00 Ratings
Role-based user permissions	9.30 Ratings	7.70 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Nimble 8.4 Ratings 14% above category average	Really Simple Systems - Ratings
Social data	8.40 Ratings	00 Ratings
Social engagement	8.40 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Nimble 8.8 Ratings 18% above category average	Really Simple Systems - Ratings
Marketing automation	8.70 Ratings	00 Ratings
Compensation management	8.90 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Nimble 8.3 Ratings 12% above category average	Really Simple Systems 6.8 Ratings 8% below category average
Mobile access	8.30 Ratings	6.80 Ratings

Best Alternatives
	Nimble	Really Simple Systems
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
Enterprises	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Nimble	Really Simple Systems
Likelihood to Recommend	8.5 (0 ratings)	7.6 (0 ratings)
Likelihood to Renew	8.3 (0 ratings)	9.1 (0 ratings)
Usability	8.5 (0 ratings)	7.8 (0 ratings)
Support Rating	9.8 (0 ratings)	8.0 (0 ratings)

User Testimonials
	Nimble	Really Simple Systems
Likelihood to Recommend	[Nimble] has been the best platform for us to manage contacts and information from the contacts. Great dashboard, fast UI, and complete package with all features helping us a lot. I would definitely recommend this software to other businesses to have this in their ecosystem to be more productive. Incentivized Margaret turner Business Development Manager Read full review	I think one of the plus points is the simplicity of sending a simple email to your database and managing your prospects list. However, if you wanted to manage your sales pipeline in more depth it might not be right for you. Incentivized AA Amanda Arnold Read full review
Pros	Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers. We like that it allows us to follow up with our customers. Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects. Incentivized MP Maria Pulenta Client Account Executive Read full review	Customer Service is EXCELLENT! Fast response time, professional, and helpful. Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves. Very reasonably priced even at the Enterprise level, which we have chosen for our company. Niki Dealey Co-Owner Read full review
Cons	I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance The 4.x firmware was pretty buggy and it gave off a lot of temp alarms Incentivized Michael Haberkern Network Engineer Supervisor Read full review	Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal. Alison Meredith Marketing Director Read full review
Likelihood to Renew	It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately Chad Stewart VP of Sales and Marketing Read full review	No answers on this topic
Usability	The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain. Incentivized Verified User Anonymous Read full review	Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts. Incentivized MC Max Charrington Sales Executive Read full review
Support Rating	Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option. Aononna Tazin Software Specialist Read full review	Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between. Incentivized Verified User Anonymous Read full review
Alternatives Considered	I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM. Incentivized LG Leo George Relationship Manager Read full review	Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized SW Sara Walker Administrative Assistant Read full review
Return on Investment	As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account. Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota. Incentivized Maria Wiley Master of Busines Administration Read full review	Moved away from Excel based worksheets to an on-line system Multi-device used on laptop, iPad, and iPhone effectively and up to the minute access I can simply review my opportunities, companies, and contacts regularly and do ongoing reviews at my own leisure having built the CRM system and committed the right quality of data Neil Gilmartin Business Consultant - Director Read full review
ScreenShots		Really Simple Systems Screenshots