Sandra Karamitelios
Director
Chose Nimble
I used to use Workdesk and it was fantastic, you could easily work out what was needed and help desk would support you not just give you the tips to read.
Nimble vs. User.com
Nimble vs. User.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nimble | N/A | Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics. | $19 Per User Per Month | |
 User.com | N/A | User.com is a full-stack marketing automation platform that helps businesses grow faster, from the company of the smae name headquartered in Warsaw. Marketing, sales and customer service teams can use the software to: gain insights about website visitors generate leads increase sales streamline processes provide exceptional support | N/A |
| Nimble | User.com | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Nimble | User.com | |
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| Considered Both Products | Nimble  Aononna Tazin Software Specialist Chose Nimble To help track products for the most demanding clients, Nimble has been an inspiration. With this tool, we can easily manage our customers and leads. This tool has many themes and templates for sending emails and notifications. In contrast to other CRM programs, Nimble is a …  Brandon Smith Business Consultant Chose Nimble I believe that Nimble is a Customer Relationship Management (CRM) Software that is beyond conventionalism. I feel that when a business will implement Nimble’s channel then you will be able to have much more professional access to customer contact. I would say it is one of the …  Paul Christophle SQL Developer/Data Analyst Chose Nimble I really like Nimble because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients. Other than that, Nimble has allowed me in choosing the correct moment to intervene and offer the required information to …  Margaret turner Business Development Manager Chose Nimble Nimble is best of all. It has more reliable features than Freshdesk. I
was using a lot of contact software for organization and it easily integrated
with them effectively. Easily integrate with Google products, outlook and email  Sergey Gvozdetskiy Sales Manager Chose Nimble It has all the necessary tools in different areas; we can have specific monitoring, sales, and advertising goals.  Jason Kerley Social Media Manager Chose Nimble NONE  Steve Slaughter National Channel Manager Chose Nimble Nimble is more cost effective than both. Easier to use than Salesforce. It's built for the user and the person in the customer facing role to make their lives easier. The others are built for making managers lives easier and can get frustrating for end users.  Michael Haberkern Network Engineer Supervisor Chose Nimble I think they are neck in neck. Nimble might be cheaper and their customer support might be just a smidge better. I would be happy with both products.  Adam Farrell Head Of Digital Chose Nimble Both Insightly and HubSpot are very capable systems in terms of CRM capabilities. However, Nimble is indispensable to us for its data enrichment feature that gives us the advantage of intel that is crucial for getting responses from our email campaigns We love how smart the …  Ross Keating The Client Orchardist Chose Nimble I haven't used another CRM for at least 8 years. While I keep up to date on key CRMs, I feel it would be unfair to Nimble and the other CRMs of me to compare them here.  Russ Johns Co-Founder Chose Nimble Every CRM has about 80% of what I need so there is always a few details that don't work exactly how we need them.  David Lisauskas Professional Voice Over Talent Chose Nimble I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is …  Renea Hanks President Chose Nimble Google Apps combined with Communication History and the Social portion of Nimble places it in a category by itself, in my opinion. It is very cost effective. I have found other tools cannot compete on pricing and the social aspect.  Chuck Royer President/CEO Chose Nimble Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we …  Terry Sullivan, MBA Founder BuzzPro | Digital Sales & Marketing | Social Selling | LinkedIn Trainer | Keynote Speaker Chose Nimble See my previous comments in my first answer. I've detailed this answer with a comparison of Insightly vs Nimble. |  User.com No answer on this topic |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Social CRM |
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| Integrations with 3rd-party Software |
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| Platform |
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| Nimble | User.com | |
|---|---|---|
| Small Businesses |  Salesmate Score 10.0 out of 10 | Salesmate Score 10.0 out of 10 |
| Medium-sized Companies |  Creatio Score 9.7 out of 10 |  LocaliQ Score 9.0 out of 10 |
| Enterprises | Creatio Score 9.7 out of 10 |  LeadSquared Score 7.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Nimble | User.com | |
|---|---|---|
| Likelihood to Recommend | 8.5 (0 ratings) | - (0 ratings) |
| Likelihood to Renew | 8.3 (0 ratings) | - (0 ratings) |
| Usability | 8.5 (0 ratings) | - (0 ratings) |
| Support Rating | 9.8 (0 ratings) | - (0 ratings) |
| Nimble | User.com | |
|---|---|---|
| Likelihood to Recommend |
Margaret turner Business Development Manager | No answers on this topic |
| Pros |
| No answers on this topic |
| Cons |
Michael Haberkern Network Engineer Supervisor | No answers on this topic |
| Likelihood to Renew |
 Chad Stewart VP of Sales and Marketing | No answers on this topic |
| Usability |
| No answers on this topic |
| Support Rating |
Aononna Tazin Software Specialist | No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Return on Investment |
 Maria Wiley Master of Busines Administration | No answers on this topic |
| ScreenShots |